Karen Urzua
Ontario
Summary
Hardworking bilingual employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Wpm 40
Overview
10
10
years of professional experience
Work History
File Clerk/Receptionist
Sandra's Taxes
Montclair
01.2021 - 01.2023
- Organized and filed documents according to established procedures.
- Assist customers with their taxes paperwork.
- Answer phone calls, greet customers.
- Sorted and distributed mail on a daily basis.
- Scanned and filed forms, and receipts.
Book Keeper/Front Desk Receptionist
Arshad Taxes
Ontario
02.2013 - 02.2016
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Help keep customers keep their spending organized for their bbusinesses.
- Updated customer information in databases regularly to ensure accuracy of records.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Education
Diploma - Medical Assistant
WestWood College
Upland, CA05-2013
High School Diploma -
Chaffey High School
Ontario, CA05-2012
Skills
- Customer service
- Attention to detail
- Microsoft Excel expertise
- Organizational skills
- Flexibility
Timeline
File Clerk/Receptionist
Sandra's Taxes
01.2021 - 01.2023
Book Keeper/Front Desk Receptionist
Arshad Taxes
02.2013 - 02.2016
Diploma - Medical Assistant
WestWood College
High School Diploma -
Chaffey High School