Karen Trudel
Stony Plain,AB
Summary
Highly-motivated employee with over twenty years' experience working in administration, with a specialty in clinical healthcare documentation, a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am eager to apply my knowledge and skills in a health information management position!
Overview
9
9
years of professional experience
Work History
Virtual Administrative Assistant
Bryanne Manveiler Psychology
Calgary, AB
01.2022 - Current
- Managing client appointments in Owl Practice Suite and customer inquiries through email and telephone communication.
- Organizing virtual meetings, including setting up video conference calls, and agendas.
- Processing invoices, bill payments, and receipts to track finances, resulting in accurate financial records.
- Preparing and editing documents, including reports, presentations, and spreadsheets.
- Conducting online research for projects, compiling relevant data, and summarizing findings.
- Transcribing audio recordings into written format according to specified guidelines.
- Adhering to HIPAA standards.
Virtual Medical Scribe
IKS Health
Concord, ON
09.2020 - 03.2024
- Used EHR system, EPIC to manage patient records, always maintaining patient confidentiality according to HIPAA standards.
- Prepared charts for upcoming appointments by retrieving relevant medical history from previous visits.
- Monitored and updated patients' electronic health records (EHR) to reflect current diagnoses and treatments.
- Accurately documented patient information including histories, vital signs, lab results, physical examinations, medications and diagnoses in electronic medical records.
- Assisted physicians during patient visits by taking detailed notes on interactions and treatment plans.
- Identified mistakes in patient documentation and checked with doctors to obtain correct information in order to maintain quality assurance.
- Verified accuracy of dictated reports prior to release for physician review.
- Demonstrated knowledge of terminology for multiple medical specialties, consistently seeking ongoing training to expand and maintain knowledge base.
Medical Transcriptionist
AQuity Solutions
Concord, ON
10.2015 - 08.2020
- Transcribed physician-dictated medical reports into the electronic health record system, maintaining high accuracy while meeting tight deadlines.
- Ensured proper formatting of transcribed documents according to hospital standards.
- Reviewed diagnostic and procedural terminology for accuracy and identified errors in reports which could compromise patient care.
- Conducted quality control checks on completed reports and corrected errors as needed.
- Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
- Demonstrated strong knowledge of medical terminology and anatomy.
- Demonstrated fast and accurate typing abilities.
- Efficient in transcription software and equipment to work from home.
Education
Health Information Management Certficate -
CHA Learning
03.2025
Medical Transcription/Clinical Healthcare Document Improvement Specialist -
Canscribe Career College
Kelowna, BC09.2012
Bachelor of Arts And Bachelor of Management -
University of Lethbridge
Lethbridge, AB08-2003
Skills
- EPIC/Connect Care EHR
- Health information management
- ICD-10-CA and CCI proficiency
- HIPAA compliance training
- Clinical documentation proficiency
- Quality records management
- Typing Proficiency: 70 WPM
- Experienced in Microsoft Office applications
- Clinical transcription expertise
- Detail-oriented
- Exceptional work ethic and professionalism
References
Available upon request
Timeline
Virtual Administrative Assistant
Bryanne Manveiler Psychology
01.2022 - Current
Virtual Medical Scribe
IKS Health
09.2020 - 03.2024
Medical Transcriptionist
AQuity Solutions
10.2015 - 08.2020
Health Information Management Certficate -
CHA Learning
Medical Transcription/Clinical Healthcare Document Improvement Specialist -
Canscribe Career College
Bachelor of Arts And Bachelor of Management -
University of Lethbridge
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