Karen Taylor
Pickering,ON
Summary
Dedicated cleaning professional with experience at BEST Service Pros, recognized for enhancing facility hygiene and customer satisfaction. Skilled in cleaning and sanitizing, I excel in time management and teamwork, ensuring a pristine environment. Committed to health and safety compliance, I consistently deliver exceptional service while maintaining a professional appearance.
Overview
9
9
years of professional experience
Work History
Cleaner
BEST Service Pros
10.2024 - 04.2025
- Sanitized bathrooms, kitchens, and similar areas following established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Emptied trashcans and transported waste to collection areas.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Cleaner
GDI Services/ Pickering Town Centre
04.2017 - 05.2024
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Provided assistance to other staff members with cleaning of difficult areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
Sales Associate
Home Essence
03.2016 - 11.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
Exeter High School
Ajax, ON06.1995
Skills
- Cleaning and sanitizing
- Sweeping and mopping
- Housekeeping
- Customer service
- Time management
- Team collaboration
- Reliability and punctuality
- Problem-solving
- Health and safety compliance
- Professional appearance
Languages
English
Professional Working
Timeline
Cleaner
BEST Service Pros
10.2024 - 04.2025
Cleaner
GDI Services/ Pickering Town Centre
04.2017 - 05.2024
Sales Associate
Home Essence
03.2016 - 11.2017
Exeter High School
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