Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karen Taylor

Pickering,ON

Summary

Dedicated cleaning professional with experience at BEST Service Pros, recognized for enhancing facility hygiene and customer satisfaction. Skilled in cleaning and sanitizing, I excel in time management and teamwork, ensuring a pristine environment. Committed to health and safety compliance, I consistently deliver exceptional service while maintaining a professional appearance.

Overview

9
9
years of professional experience

Work History

Cleaner

BEST Service Pros
10.2024 - 04.2025
  • Sanitized bathrooms, kitchens, and similar areas following established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Emptied trashcans and transported waste to collection areas.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.

Cleaner

GDI Services/ Pickering Town Centre
04.2017 - 05.2024
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.

Sales Associate

Home Essence
03.2016 - 11.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Education

Exeter High School
Ajax, ON
06.1995

Skills

  • Cleaning and sanitizing
  • Sweeping and mopping
  • Housekeeping
  • Customer service
  • Time management
  • Team collaboration
  • Reliability and punctuality
  • Problem-solving
  • Health and safety compliance
  • Professional appearance

Languages

English
Professional Working

Timeline

Cleaner

BEST Service Pros
10.2024 - 04.2025

Cleaner

GDI Services/ Pickering Town Centre
04.2017 - 05.2024

Sales Associate

Home Essence
03.2016 - 11.2017

Exeter High School

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