Karen Siqueiros
San Diego
Summary
Results-driven professional with a proven track record in creating and implementing cutting-edge marketing strategies that drive sales and improve operational efficiency. Experienced in effectively managing budgets to minimize costs and maximize profitability. Genuine passion for delivering high-quality products and exceptional customer service in the food preparation industry.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shift Lead
Le Parfait Paris French Bakery
10.2024 - Current
- Enforce company policies and regulations with employees.
- Keep employees operating productively and working on task to meet business and customer needs.
- Help store management meet standards of service and quality in daily operations.
- Respond to and resolved customer questions and concerns.
- Complete store opening and closing procedures and balanced tills.
- Manage inventory and ordered supplies to keep location well stocked with necessary supplies.
Deli Clerk
QFC Grocery
01.2024 - 07.2024
- Made food according to standard recipes with requested changes for customer satisfaction.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Prepared salads, soups and sandwiches for customers.
Barista Manager
Starbucks
11.2021 - 12.2023
- Served customers quickly and efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Monitored customer feedback to improve barista performance and customer service.
- Created new training guidelines, and provided staff orientation and training.
- Designed and adjusted work schedules to meet business demands.
Grocery Shopper
Ralphs Grocery
02.2020 - 11.2021
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Office Assistant
Ramos, Ripoll & Schuster
06.2016 - 08.2016
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Education
Business
University of Oregon
EugeneTransferring - Business And Law
San Diego Mesa College
San Diego, CAHigh School Diploma -
Torrey Pines High School
Encinitas, CA06.2020
Skills
- Supply Ordering and Management
- Employee Scheduling
- Complaint Handling
- Customer Service
- Inventory management
- Staff supervision
- Employee training
- Quality control
- Work delegation
- Operations management
Accomplishments
- Supervised team of 10 staff members.
- Collaborated with team of multiple members of the district in the development of customer service scores.
- Resolved product issue through consumer testing.
- Brought my team's score from a low placement to second in the district.
Languages
Spanish
Native or Bilingual
Italian
Elementary
Skills
- Policy and Procedure Implementation
- Employee Training
Certification
- Certified Professional in Food Safety (CP-FS) - National Environmental Health Association.
Timeline
Shift Lead
Le Parfait Paris French Bakery
10.2024 - Current
Deli Clerk
QFC Grocery
01.2024 - 07.2024
Barista Manager
Starbucks
11.2021 - 12.2023
Grocery Shopper
Ralphs Grocery
02.2020 - 11.2021
Office Assistant
Ramos, Ripoll & Schuster
06.2016 - 08.2016
High School Diploma -
Torrey Pines High School
- Certified Professional in Food Safety (CP-FS) - National Environmental Health Association.
Business
University of Oregon
Transferring - Business And Law
San Diego Mesa College
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