Karen Shamoon
Toronto
Summary
Experienced in academic administration, dedicated administrative professional focused on enhancing operational efficiency and providing effective coordination and communication to support faculty, staff, and students. Service-driven mindset and track record of successful project management. Committed to delivering results, expertise lies in streamlining processes, fostering collaboration, and ensuring seamless operations.
Overview
15
15
years of professional experience
Work History
Academic Administrative Coordinator
Toronto Metropolitan University
01.2014 - Current
- Company Overview: Faculty of Community Services-Office of the Dean
- Managing and providing oversight in the areas of the Appointment of Academic Administrators (AAA) policy, TFA Collective Agreement priorities, policy and procedural governance
- Plan, develop processes and manage timely completion of academic administration activities relating to director/chair searches, tenure and promotion processes and associate dean review and searches
- Provide advice and guidance to the academic leadership, staff and faculty regarding the proper interpretation, application and administration of the TFA collective agreement, AAA policy and policies and procedures Faculty and University-wide
- Support the demanding needs of the dean by providing on-going advice for academic searches and committees to ensure compliance with university policies, procedures and collective agreements
- Manage office administration in relation to faculty and academic affairs including the tracking of the appointments of graduate program directors and associate directors
- Presentations on the Tenure Review Process and Full Professor Process in collaboration with the Associate Dean of Scholarly, Research and Creative Activity (SRC) and TFA members (as part of Positioning for Success in Academia initiative)
- Staff recruitment and supervision
- Completed the recruitment for the position of Front Desk Administrator at the Faculty of Community Services, Office of the Dean and direct supervision of the one FTCE employee
- Currently working with FCS’ Indigenous Resurgence Strategic Lead and Human Resources (HR) for the recruitment of the Learn for Empowerment, Front Desk Administrator position
- Project Management – Special Initiatives
- Planned, organized and executed logistics and communications for the 2024 Canadian Association of Health Sciences Deans Conference host by FCS at TMU Campus – invitation was sent to all health sciences academic leaders across Canada
- Development of a website with conference information via a Google Site
- Senior support to the dean of the Faculty and academic leadership
- Manage the dean’s calendar, and preparation of materials efficiently to ensure productivity of dean’s time
- Created and developed templates for dean’s correspondence
- Faculty of Community Services-Office of the Dean
Administrative Assistant
Toronto Metropolitan University
01.2010 - 01.2014
- Company Overview: Faculty of Community Services-Office of the Dean
- Front office management
- Managed the front office on behalf of the FCS Office of the Dean
- Displayed effective task management and client engagement skills by managing dean’s incoming visitors, while providing a high level of hospitality
- Effectively worked independently, as well as with instructors and professors, to assist them with various events
- Demonstrated a high level of professionalism when handling inquiries regarding a variety of issues, such as admission requirements
- Administrative management
- Improved office efficiency by implementing a new tracking system and introducing additional time-saving measures (i.e
- Proposing to change process of CUPE Unit 1 contracts)
- Created efficient tracking system to efficiently track outgoing and incoming CUPE 1 Contracts
- Exhibited the ability to maintain a high level of confidentiality and professionalism for the intake of Faculty Level Grade/Standing appeals, where mandate included assisting the Associate Dean with scheduling appointments with students and summarizing the students’ appeals
- Office Administration and Assistance
- Composed and distributed inter-departmental memorandums ensuring timely delivery and receipt of important information while maintaining confidentiality
- Established and maintained electronic records management system for all incoming and outgoing correspondence
- Assisted the Business Officer with financial duties (i.e
- Reconciliations and journal entries)
- Faculty of Community Services-Office of the Dean
Education
Introduction to Supervision Program - Human Resources
Toronto Metropolitan University
Toronto, ON12.2019
Leadership in Administration Program -
Rotman School of Management
02.2019
Bachelor of Arts - Early Childhood Education
Toronto Metropolitan University
Toronto, ON04.2010
Skills
- MS Office Suite
- Adobe Acrobat Professional
- Google WorkSpace
- TMU system
- OGF
- IExpense
- IProcurement
- EAppoint
Accomplishments
President and Board Member
YRSCC 1400 Beverly Hills Condominiums - Richmond Hill - April 2023 - Present
- Elected President of the Board in November 2024 for a three-year term, after serving as a Director since April 2023
- Lead strategic direction, governance and organizational growth efforts
- Oversee board operations, manage key relationships with stakeholders, and provide leadership for critical initiatives
- Foster collaboration and ensure alignment between the board and property management team
Board Director
YRSCC 1400 Beverly Hills Condominiums - Richmond Hill - April 2023 - November 2024
- Contributed to high-level decision-making processes and provided oversight for organizational priorities
- Actively engaged in committee work, strategic planning and the evaluation of operational effectiveness
Languages
English
Farsi
Professionalaccoladesawards
2018 Larissa Allen Employee Experience Staff Award
Formaleducationandprofessionaldevelopment
- Introduction to Supervision Program, 12/01/19, Toronto Metropolitan University, Toronto, ON
- Leadership in Administration Program, 02/01/19, Rotman School of Management, University of Toronto, Toronto, ON
- Bachelor of Arts – Early Childhood Education, 04/01/10, Toronto Metropolitan University, Toronto, ON
Timeline
Academic Administrative Coordinator
Toronto Metropolitan University
01.2014 - Current
Administrative Assistant
Toronto Metropolitan University
01.2010 - 01.2014
Leadership in Administration Program -
Rotman School of Management
Bachelor of Arts - Early Childhood Education
Toronto Metropolitan University
Introduction to Supervision Program - Human Resources
Toronto Metropolitan University
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