Karen Santiago
San Jose
Summary
Bilingual sales clerk with exceptional typing and data entry abilities and results-driven nature. Experienced driving business growth and creating positive working environment. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales & Marketing
Costco Business Center
11.2021 - Current
- Representing Costco Business Center where I was able to help the business center increase sales by managing business accounts and placing pallet/ truckload orders
- Increasing delivery sales, and commercial appliance sales
- Finally, having a total YTD volume sales of over $5,200,000
- All of this came from communicating and building relationships with customers and business
Sales Audit (backup) Clerk
Costco Business Center
03.2022 - Current
- I audited daily sales for the Costco Business Center, fixed adjustments after auditing balance sheets and register receipts
- Maintained several Excel spreadsheets entailing store errors as well as cash variances
- Assisted the administrator manager with company credit card reconciliation
- Paid/ created any invoices for the warehouse
- Compared and reconciled cash deposits with the bank, balanced all money transactions in the vault room where I managed and tracked all vault transactions in warehouse, including all cashier registers total cash deposit at the end of the day
- Managing increase or decrease cash deposits
Ambassador of Costco’s reading program
Christopher Elementary
03.2022 - Current
- Ambassador of Costco’s reading program, where we help students at risk/ ESL who are at a 1st grade reading level
- I work closely with the principal where we come up with a plan to help the students reach their educated goal in order to continue succeeding, by having weekly meetings with the volunteers and students on a one-on-one basis, assisting reading with them, and work in activities to help them pronounce words or any other activities the teachers seem important to the students
Education
Associate of Business Administration -
De Anza College
07.2018
Skills
- Supervisor experience
- Ability to work independently or as a team
- Spreadsheet development
- Work great under pressure and in a timely manner
- Maintain office files and records
- Bookkeeping
Awards
Employee of the Month, Awarded employee of the month for outstanding customer service and going above and beyond to help others.
Certification
- First Aid/CPR Certified
Languages
Spanish
Native or Bilingual
Timeline
Sales Audit (backup) Clerk
Costco Business Center
03.2022 - Current
Ambassador of Costco’s reading program
Christopher Elementary
03.2022 - Current
Sales & Marketing
Costco Business Center
11.2021 - Current
Associate of Business Administration -
De Anza College
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