Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Karen Saini

Karen Saini

Surrey,BC

Summary

Driven Telephone Interviewer offering many years' expertise in conducting phone interviews. Accomplished in obtaining high levels of participant cooperation and honest responses. Successful in rapid data entry while engaging participants in a friendly tone.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Quick Service Attendant

Canucks sports and entertainment
Vancouver, British Columbia
01.2025 - Current

Ensured compliance with all health codes regulations.

Operated cash registers, credit card and POS

Served alcoholic drinks and verified identification with anyone looking the age of under 30

Telephone Interviewer

Select Field Services
Vancouver
11.2016 - Current
  • Worked as a Telephone interviewer
  • Conducted interviews with respondents across Canada
  • Collected public opinions and recruited individuals for focus groups.

Server

BC Place
Vancouver
03.2016 - Current
  • Worked as an alcohol beverage server and cashier
  • Provided excellent customer services by serving alcohol beverages to patrons
  • Generated customer bills and handled cash, debit, and credit card transactions accurately.

Greeter

Destination North America
Vancouver
04.2023 - 10.2023
  • Welcomed and assisted passengers at the cruise ship terminal
  • Checked in guests for cruise ships, ensuring a positive experience.

Call Center Representative

MNP LLP Surrey
Surrey, BC
01.2022 - 10.2022
  • Worked as a call center agent
  • Responded to incoming calls for the BC Lottery Corporation
  • Addressed and resolved customer inquiries.

Security Officer

Garda world
Vancouver, BC, BC
02.2002 - 11.2015
  • Operated communication systems between officers stationed throughout the facility.
  • Confirmed visitor identification prior to granting entry into the building.
  • Provided escorts for visitors as needed throughout the facility.

Security Officer

Paladin Security
Vancouver, BC, BC
12.2008 - 05.2014
  • Responded to alarms and conducted investigations as required.
  • Operated communication systems between officers stationed throughout the facility.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.

Security Officer

Contemporary service canada
Vancouver, BC, British Columbia
02.2009 - 01.2014
  • Responded to alarms and conducted investigations as required.
  • Operated communication systems between officers stationed throughout the facility.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.

Education

YMCA BC Ycafe
Surrey, BC
06-2024

Some College (No Degree) - Essentials computer workplace

Diversity Training
Vancouver, BC

High Diploma -

Queen Elizabeth Senior Secondary

Skills

  • Customer service
  • Phone etiquette
  • Multitasking
  • Problem solving
  • Microsoft Office Suite (Word, Excel Powerpoint)
  • Communication
  • Adaptability
  • Team Collaboration

Certification

  • Foodsafe level 1
  • Serving it right
  • Superhost
  • First aid and cpr level 1
  • WHIMIS

Languages

Fluent in English and Punjabi

Timeline

Quick Service Attendant

Canucks sports and entertainment
01.2025 - Current

Greeter

Destination North America
04.2023 - 10.2023

Call Center Representative

MNP LLP Surrey
01.2022 - 10.2022

Telephone Interviewer

Select Field Services
11.2016 - Current

Server

BC Place
03.2016 - Current

Security Officer

Contemporary service canada
02.2009 - 01.2014

Security Officer

Paladin Security
12.2008 - 05.2014

Security Officer

Garda world
02.2002 - 11.2015

YMCA BC Ycafe

Some College (No Degree) - Essentials computer workplace

Diversity Training

High Diploma -

Queen Elizabeth Senior Secondary
Karen Saini