Karen Saini
Surrey,BC
Overview
8
8
years of professional experience
1
1
Certification
Work History
Telephone Interviewer
Select Field Services
11.2016 - Current
- Worked as a Telephone interviewer
- Conducted interviews with respondents across Canada
- Collected public opinions and recruited individuals for focus groups.
Server
BC Place
03.2016 - Current
- Worked as an alcohol beverage server and cashier
- Provided excellent customer services by serving alcohol beverages to patrons
- Generated customer bills and handled cash, debit, and credit card transactions accurately.
Greeter
Destination North America
04.2023 - 10.2023
- Welcomed and assisted passengers at the cruise ship terminal
- Checked in guests for cruise ships, ensuring a positive experience.
Call Center Representative
MNP LLP Surrey
Surrey BC
01.2022 - 10.2022
- Worked as a call center agent
- Responded to incoming calls for the BC Lottery Corporation
- Addressed and resolved customer inquiries.
Education
YMCA of Greater Vancouver
Essential Computer Skills for the Workplace
High Diploma -
Queen Elizabeth Senior Secondary
Surrey, BCSkills
- Customer service
- Phone etiquette
- Multitasking
- Problem solving
- Microsoft Office Suite (Word, Excel Powerpoint)
- Communication
- Adaptability
- Team Collaboration
Languages
Punjabi
Native or Bilingual
Certification
- Foodsafe level 1
- Serving it right
- Superhost
- First aid and cpr level 1
- WHIMIS
Timeline
Greeter
Destination North America
04.2023 - 10.2023
Call Center Representative
MNP LLP Surrey
01.2022 - 10.2022
Telephone Interviewer
Select Field Services
11.2016 - Current
Server
BC Place
03.2016 - Current
YMCA of Greater Vancouver
Essential Computer Skills for the Workplace
High Diploma -
Queen Elizabeth Senior Secondary