Karen Rusk

Receptionist committed to delivering excellence by phone and in person by greeting, welcoming and announcing them appropriately. Passion, respect and understanding of seniors allows me to be comfortable and dependable as they age in place, independently and safely. Positive, friendly and approachable personality with excellent interpersonal and relationship-building skills.

Seniors Relocations Solutions - July 2023 - April 2024 

Independent Contractor  

• Navigated stress-free needs and support for seniors transitioning to retirement living.
• Professional packing, unpacking, set-up, downsizing, donation and disposal.

Grand Seton Village - April 2019 - June 2023 

Receptionist 

• Provided outstanding service to residents, their families and visitors in a friendly manner.
• Careful handling and storage of confidential information.
• Accurately maintained resident files and emergency pendants.
• Daily payroll in Avanti.
• Accounting support of billing, posting, receiving payments and petty cash along with month end reconciliation in Great Plains.

Loblaw Companies Limited - May 2016 - April 2019 

Clerk/Cashier 

• Efficiently managed front-operations.
• Consulted and recommended product buys to indecisive consumers.
• Maintained check-out operations following policies and procedures outlined by AGLC, ProServe.

Calgary Herald - January 2010 - May 2019 

Sales Assistant 

• Administrative and sales support to executives and sales teams in fast-paced environment meeting strict deadlines.
• Assisted up to 27 salespeople at one time regularly.
• Communicated both with local and global teams to ensure customer needs were met prior to print and online publications, error free

Working with seniors, golfing, bowling, life-long learning