KAREN ROBINS
Long Beach,CA
Summary
Technical Skills: Proficiency with computers and scheduling software. Time Management: Ensuring tasks are completed within the designated shift. Safety-conscious Culinary Professional with a strong background in food preparation and quality control. ServSafe Certified and California Food Handler cardholder committed to strict adherence to HACCP guidelines and local health regulations. Passionate about maintaining immaculate, organized kitchen environments to ensure food safety and guest satisfaction. I have extensive knowledge of foodborne illness prevention, sanitation procedures,and allergen safety. Looking to leverage technical safety certifications in a demanding culinary setting.
Overview
22
22
years of professional experience
1
1
Certification
Work History
F.O.H Supervisor
Compass Group North America (American Airlines)
Los Angeles, LAX
07.2024 - Current
Ensure high-quality service, manage food service operations, and maintain sanitation standards. Including managing inventory, scheduling staff, ensuring quality assurance, and resolving customer complaints.
Lead Chef
The Terraces Of Phoenix
Phoenix, AZ
11.2023 - 07.2024
Create menus.
Conduct and maintain daily food safety logs.
Coordinate w/other cooks and staff.
Store food properly.
Following all safety standards and procedures.
Operations Supervisor
LSG Skychef Phoenix
Phoenix, AZ
10.2021 - 11.2023
- Plan, schedules, coordinates, and oversees activities of food prep area on a daily basis for assigned events
- Provides guidance and direction
- Trains on proper handling of food
- Oversees the set-up and break down of venue
Cook
LSG Skychef Phoenix
Phoenix, AZ
03.2018 - 10.2021
- Create menus.
- Conduct and maintain daily food safety logs.
- Coordinate with other cooks and staff.
- Store food properly.
- Following all safety standards and procedures.
Cook
LSG Skychef Detroit
Detroit, MI
07.2012 - 03.2018
- Create menus.
- Coordinate with other cooks and staff.
- Store food properly.
- Following all safety standards and procedures.
Shift Manager
JMC McDonalds Dearborn Heights
Dearborn Heights, MI
06.2006 - 07.2012
- Complete a pre-shift checklist and make sure all health and safety requirements are met.
- Conduct and record daily food safety logs.
- Make sure all sales goals are met.
- Inventory Control.
- Supervise a floor of 8 – 10 people working.
Shift Manager
Burger King Westland
Westland, MI
04.2004 - 06.2006
- Balance cash registers nightly ranging from $75 - $1100.
- Count and bag bank deposits.
- Cashier and take orders.
- Make sure I as manager take every action to fix any problems experienced and keep our customers happy.
Education
High School Diploma -
Northern High School
Detroit, MI01-1989
Skills
- Leadership & Team Management: operational skills to oversee daily staff and operations efficiently
- Communication: Clearly communicate goals, training, and shift hand over notes to team members
- Problem-Solving & Conflict Resolution: Handling customer complaints, resolving staff conflicts,and addressing operational issues promptly
- Inventory & Cash Management: Tracking stock levels, ordering supplies, waist control, and managing cash register, POS systems, and daily sales reports
- Multitasking & Prioritization: Managing multiple task simultaneously, such as food production, staff coverage, and customer service
Certification
ServSafe Certified
California Food Handler Card
Food Protection Manager Card
Timeline
F.O.H Supervisor
Compass Group North America (American Airlines)
07.2024 - Current
Lead Chef
The Terraces Of Phoenix
11.2023 - 07.2024
Operations Supervisor
LSG Skychef Phoenix
10.2021 - 11.2023
Cook
LSG Skychef Phoenix
03.2018 - 10.2021
Cook
LSG Skychef Detroit
07.2012 - 03.2018
Shift Manager
JMC McDonalds Dearborn Heights
06.2006 - 07.2012
Shift Manager
Burger King Westland
04.2004 - 06.2006
High School Diploma -
Northern High School