Proactive Resident Care Coordinator and Clinical Care Coordinator with extensive experience in staff training, resident admission processes, and patient advocacy. Skilled in clinical assessment, care planning, and infection control. Bringing strong problem-solving abilities and a commitment to maintaining high standards of patient care and safety.
Overview
30
30
years of professional experience
Work History
Resident Care Coordinator
Pembina Place Personal Care Home
Winnipeg, MB
03.2024 - Current
Evaluated staff performance regularly through observation, providing constructive feedback for professional growth.
Coordinated the resident admission and discharge process, ensuring a smooth transition and minimizing stress for residents and families.
Hired and trained new staff members on facility policies, patient care and medicine distribution.
Conducted assessments to identify residents'' needs, ensuring appropriate placement within the facility''s programs and services.
Facilitated communication among team members, fostering a collaborative work environment for optimal resident support.
Provided ongoing staff training to maintain high standards of care and ensure adherence to best practices.
Advocated for residents'' rights, promoting dignity and respect throughout interactions between staff members and residents.
Clinical Care Coordinator
The Convalescent Home of Winnipeg
Winnipeg, MB
02.2022 - 03.2024
Served as a liaison between patients, providers, insurers, and community resources to ensure optimal service delivery throughout the continuum of care.
Conducted regular audits of clinical processes, identifying areas for improvement and driving continuous quality improvements across the organization.
Participated in interdisciplinary conferences, sharing clinical insights and collaborating on strategies for complex case management.
Championed patient advocacy, ensuring that the unique needs and preferences of each individual were respected and addressed throughout the care process.
Mentored junior staff members, fostering a supportive learning environment that cultivated professional growth and development.
Built strong relationships with patients and families for optimized care satisfaction.
Upheld quality assurance procedures to maintain patient safety and satisfaction.
Created weekly schedules for nurses, taking into account sick days and vacation time.
General Duty Nurse
St. Norbert Personal Care Home
Winnipeg, MB
03.2021 - 12.2021
Maintained constant communication with physician and other members of care team.
Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
Administered massages, alcohol rubs, and lotion to maintain patient skincare regimes and enhance circulation.
Administered medications and treatments as prescribed by physicians.
Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
Evaluated, implemented, and designed tailored health care plans specific to patient needs and concerns.
Recorded vital signs, monitored changes and communicated to physicians immediately.
Mentored nursing students during clinical rotations, imparting practical knowledge and professional guidance for career success.
Evening Charge Nurse
Tudor House Personal Care Home
Selkirk, MB
04.2014 - 06.2018
Administered medications and treatments as prescribed by physicians.
Participated in ongoing professional development activities to stay current on best practices in nursing care, adapting new techniques as needed.
Streamlined nursing procedures for increased efficiency, resulting in a more organized and productive work environment.
Facilitated communication between patients, families, and healthcare providers, fostering strong relationships built on trust and understanding.
Delivered and maintained optimum resident care and comfort by demonstrating knowledge and skills of current nursing practices.
Assisted with complex wound care procedures when needed, contributing to improved healing outcomes for patients with challenging conditions.
Collaborated with interdisciplinary team members to develop comprehensive care plans, providing seamless continuity of care.
Resolved conflicts among staff members effectively, promoting a harmonious work environment conducive to quality patient care.
Provided compassionate end-of-life care for terminally ill patients and their families; offered emotional support during difficult moments.
Occupational Safety and Health Coordinator
Flynt Energy
Cold Lake, AB
03.2011 - 11.2013
Provided ongoing support to both patients and families throughout their healthcare journey, addressing concerns or challenges as they arose.
Conducted regular assessments of patient needs and coordinated services accordingly with relevant healthcare professionals.
Served as a liaison between patients, families, and healthcare providers to ensure seamless transitions across different levels of care.
Organized health fairs and community events to raise awareness on various health topics and available services.
Promoted preventive healthcare measures, leading to decreased instances of chronic conditions among patients.
Facilitated partnerships with local organizations to expand service offerings and improve community access to healthcare resources.
Collaborated with cross-functional teams to develop targeted interventions addressing identified gaps in care delivery systems.
Staff Nurse
Maples Personal Care Home
Winnipeg, MB
05.1994 - 06.2013
Administered medications via oral, , and intramuscular injections and monitored responses.
Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
Acted as a patient advocate, ensuring their needs were met and their rights protected throughout their healthcare journey.
Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
Assessed physical, psychological, physiologic, and cognitive status of patients.
Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.