Karen Reid
Sault Ste. Marie,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Paint & Flooring Associate
The Home Depot
Sault Ste. Marie, ON
04.2020 - Current
- Enhanced customer satisfaction by providing personalized flooring recommendations based on individual preferences and needs.
- Maintained a well-organized showroom, showcasing various flooring options for easy customer access and navigation.
- Improved inventory management by conducting regular stock audits and updating database records accordingly.
- Assisted in resolving customer complaints, ensuring timely resolutions while maintaining positive relationships.
- Collaborated effectively with colleagues during large-scale projects, streamlining communication between team members for consistent progress updates.
Placement Child Care Worker
Child Care Algoma
Sault Ste. Marie, ON
03.2023 - 03.2023
- Enhanced children''s emotional well-being by developing individualized care plans and providing consistent support.
- Improved communication skills of children through age-appropriate language activities and interactive play.
- Maintained a safe and nurturing environment by implementing strict safety protocols and supervising children at all times.
- Provided emotional support and guidance to children during difficult times.
- Assisted in daily hygiene activities to support child development.
- Responded to inquiries from parents and guardians.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Managed challenging behaviors effectively, employing positive discipline techniques tailored to individual needs.
Retail Sales Associate
H&M Store
Sault Ste. Marie, ON
04.2019 - 01.2020
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Cashier
Chartwells Schools Dining Services
Sault Ste. Marie, ON
07.2017 - 03.2019
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Line Cook
Chartwells Schools Dining Services
Sault Ste. Marie, ON
02.2017 - 03.2019
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
- Implemented effective waste reduction strategies, minimizing food costs and supporting sustainable practices.
- Contributed to menu planning and development, incorporating seasonal ingredients for optimal freshness and taste.
- Assisted in inventory management by accurately tracking supplies and placing orders as needed.
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Addressed customer feedback professionally, implementing improvements where necessary to enhance the overall dining experience.
Education
College Degree - Child & Youth Worker
Gates College
Cobourg, ON06.2024
No Degree - Pre - ECE
Sault College
Sault Ste. Marie, ON03.2023
Skills
- Inventory management
- Attention to detail
- Adaptability and flexibility
- Communication and interpersonal skills
- Team collaboration
- Safety and compliance adherence
- Organization and planning
- Problem-solving capabilities
- Safety Protocol Knowledge
Languages
English
Native or Bilingual
French
Elementary
Certification
Child Abuse and The Duty to Report - December 13, 2022
Anaphylaxis in Child Care Settings - January 4, 2023
Food Handler Training - November 25, 2022 - Valid until: November 25, 2027
First Aid Training Standard Level C with CPR & AED Training - December 4, 2022 - Valid until: December 4, 2025
Timeline
Placement Child Care Worker
Child Care Algoma
03.2023 - 03.2023
Paint & Flooring Associate
The Home Depot
04.2020 - Current
Retail Sales Associate
H&M Store
04.2019 - 01.2020
Cashier
Chartwells Schools Dining Services
07.2017 - 03.2019
Line Cook
Chartwells Schools Dining Services
02.2017 - 03.2019
College Degree - Child & Youth Worker
Gates College
No Degree - Pre - ECE
Sault College