Summary
Overview
Work History
Education
Skills
Trainings Seminars Workshops Attended
Certification
Timeline
Generic

KAREN RAWIT-MIRALLES

THE PAS,MB

Summary

A CPHR Candidate and graduated at he University of Manitoba in Human Resources Management. Highly organized and independent; able to effectively coordinate tasks to accomplish projects in a timely manner. An organized, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure. Fast learner and eager to be trained. A skilled communicator that establish rapport with members of diverse groups, and promote work. Adaptable and strategic with strong proficiency in HRIS.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Human Resources Administrative Assistant

Canadian Kraft Paper Inc.
The Pas
05.2023 - Current
  • Provided comprehensive administrative support to the Human Resources team, including scheduling meetings, managing calendars, and handling incoming calls from employees regarding benefits and payroll inquiries.
  • Processed new hire paperwork with meticulous attention to detail, ensuring accurate data entry into HRIS system.
  • Maintained confidential employee files for health benefits, payroll records, and other sensitive documents, ensuring compliance with privacy regulations.
  • Prepared and analyzed reports on employee absences, turnover rates, and recruitment activities to inform decision-making processes.
  • Coordinated new hire orientations to facilitate seamless integration into the organization, introducing them to their roles and responsibilities.
  • Assisted in the development of HR policies, procedures, and programs to promote organizational efficiency and compliance.
  • Conducted exit interviews with departing employees to gather feedback and identify areas for improvement.
  • Managed employee attendance tracking systems using timekeeping software applications, ensuring accuracy in payroll processing.
  • Provided support during the employee termination process, ensuring consistency and compliance with company policies and legal regulations.
  • Implemented organizational filing systems for confidential employee records and reports to enhance traceability and accessibility.
  • Automated office operations and data communications to streamline administrative processes.
  • Coordinated corporate events, meetings, and gatherings, ensuring smooth execution and positive employee experiences.
  • Supported recruitment efforts by screening resumes, scheduling interviews, and facilitating candidate onboarding processes.
  • Handled administrative tasks such as filing documents, delivering mail, and bookkeeping to support the efficient operation of the HR department.

Business Support Coordinator / Mill Services Administrative Assistant

Canadian Kraft Paper Inc.
The Pas, MB
05.2022 - 05.2023

• Compile data, analyze information and develop reporting in response to department requests;
• Manages and supports the document control system and provides technical support to departments as required;
• Administrates and supports customer claim system;
• Provide support for compliance with safety standards and initiatives;
• Respond to shifting business needs and priorities. The incumbent must understand, research, and resolve daily ad hoc questions;
• Provide cost tracking and analysis of annual major turnaround projects; compile, analyze, manage, prepare and maintain reporting;
• Assist with core business development activities;

Secretary (From FT to PT)

RE/MAX
The Pas, MB
09.2016 - 08.2022
  • Answer telephones and take messages; distribute incoming mail; operate scanners, facsimile machines and photocopiers; create documents, spreadsheets and presentations
  • Complete expense reports and other accounting forms
  • Answer routine inquiries from clients, agents and brokers
  • They also provide clerical support to agents and brokers during the sales process
  • Creating advertisements, posting photos and videos of available properties, producing brochures and fliers, planning open house events, scheduling property tours and answering questions about advertised properties
  • If a real estate agency uses outside vendors to produce its marketing materials
  • Collecting and recording rent payments.

Business Services - Office Relief

Canadian Kraft Paper Inc.
The Pas, MB
02.2022 - 05.2022
  • Provided comprehensive coverage across various departments within the organization, reporting directly to the Accounting Team Lead.
  • Assisted the Business Services Department in Finance and Purchasing tasks.
  • Offered relief coverage for the Maintenance Clerk and Assistant Shipping Coordinator when required.

Administrative Assistant II / HR Admin Assistant

Northern Health Region Authority
The Pas, MB
06.2019 - 02.2021
  • Provides comprehensive administrative support to the Manager and Director of Addictions & Mental Wellness, including scheduling, data management, and communication facilitation.
  • Manages software administration for the Behavioral Health Department, ensuring accurate data collection, entry, and reporting.
  • Coordinates office supply inventory and procurement, maintaining optimal levels for operational needs.
  • Supports regional staff across multiple Behavioral Health Department locations, managing petty cash, scheduling, and office activities.
  • Assists in training new staff and promotes workplace safety and health initiatives.
  • Handles scheduling for Mental Health proctors, Residential Support Workers, and coordinates monthly statistics reporting.
  • Manages client files, data inputting, and referral processes, ensuring accuracy and compliance.
  • Facilitates travel arrangements, meeting coordination, and transcription of meeting notes.
  • Updates policy and procedure manuals, communicates with stakeholders, and participates in accreditation processes and committee activities.
  • Maintains professional skills and knowledge through continuing education programs and participation in relevant conferences and activities.
  • Provides guidance and orientation to students and staff as needed.
  • Assists in the hiring and onboarding process by scheduling interviews, preparing new hire paperwork, and coordinating orientation programs.
  • Supports recruitment efforts by posting job openings, screening resumes, and facilitating candidate communication.
  • Ensures smooth onboarding experiences for new hires by providing necessary information and resources, and assisting with HR-related inquiries.

Canadian Certified Optometric Assistant

Herman Eye Care
The Pas, MB
01.2017 - 05.2019
  • Performs any combination of following tasks to assist OPTOMETRIST: Obtains and records patient's preliminary case history
  • Maintains records, schedules appointments, and performs bookkeeping, correspondence, and filing
  • Prepares patient for vision examination; assists in testing for near and far acuity, depth perception, macula integrity, color perception, and visual field, utilizing ocular testing apparatus
  • Instructs patient in care and use of glasses or contact lenses
  • Works with patient in vision therapy
  • Assists patient in frame selection
  • Adjusts and repairs glasses
  • Maintains inventory of materials and cleans instruments
  • Care1 Technician, upload eye health report and submit to the specialist.

Subject Matter Expert

Convergys
Davao City, Philippines
10.2014 - 08.2016
  • Efficient in receiving orders and encoding them in the system
  • Utilizes company tools to diagnose opportunities and develops action plans to improve performance
  • Prioritizes, plans, and adjusts schedules as necessary to improve customer service
  • Deal with any enquiries and complaints and monitor customer service.

Technical Support Representative

AT&T / VXI Global Services
Davao City, Philippines
03.2014 - 09.2014
  • Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet
  • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
  • Gather customer’s information and determine the issue by evaluating and analyzing the symptoms
  • Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more.

Administrative Assistant

QMEDIC W.L.L.
Al Kharjs St., Doha, Qatar
08.2012 - 08.2013
  • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software
  • Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors
  • Perform general office duties, such as maintaining records management database systems, and performing basic bookkeeping work
  • File and maintain clerical records and reporting pertinent information to accounting, bookkeeping, or operational managers.

Technical Support Representative

Sutherland Global Services
Davao City, Philippines
09.2011 - 04.2012
  • Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet
  • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
  • Gather customer’s information and determine the issue by evaluating and analyzing the symptoms
  • Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more.

Education

CPHR Candidate - Human Resources Management

University of Manitoba
Winnipeg, MB
01-2024

Grade 12 -

Kelsey Learning Centre
01.2019

Canadian Certified Optometric Assistant -

Canadian Association of Optometrist
06.2018

Medical Office Assistant -

Ashworth College
01.2017

Information Technology -

System Technology Institute
01.2005

Skills

  • Office Administration
  • Report Generation
  • Talent Recruitment
  • Human Resources Support
  • Maintaining files
  • Effective Planning
  • HR policies
  • Administrative Skills
  • Team Player
  • Computer Literacy
  • Employee Relations
  • Communication Management
  • Talent management
  • Workforce Planning

Trainings Seminars Workshops Attended

  • First Aid, CPR and AED Training, Winnipeg, MB, CA, 05/2017
  • Smooth Interpersonal Relationship (SIR) Seminar-Workshop, 2004 STI DIGOS COLLEGE, Digos City, Philippines

Certification

Canadian Certified Optometric Assistant.

CPHR Candidate

Timeline

Human Resources Administrative Assistant

Canadian Kraft Paper Inc.
05.2023 - Current

Business Support Coordinator / Mill Services Administrative Assistant

Canadian Kraft Paper Inc.
05.2022 - 05.2023

Business Services - Office Relief

Canadian Kraft Paper Inc.
02.2022 - 05.2022

Administrative Assistant II / HR Admin Assistant

Northern Health Region Authority
06.2019 - 02.2021

Canadian Certified Optometric Assistant

Herman Eye Care
01.2017 - 05.2019

Secretary (From FT to PT)

RE/MAX
09.2016 - 08.2022

Subject Matter Expert

Convergys
10.2014 - 08.2016

Technical Support Representative

AT&T / VXI Global Services
03.2014 - 09.2014

Administrative Assistant

QMEDIC W.L.L.
08.2012 - 08.2013

Technical Support Representative

Sutherland Global Services
09.2011 - 04.2012

CPHR Candidate - Human Resources Management

University of Manitoba

Grade 12 -

Kelsey Learning Centre

Canadian Certified Optometric Assistant -

Canadian Association of Optometrist

Medical Office Assistant -

Ashworth College

Information Technology -

System Technology Institute
KAREN RAWIT-MIRALLES