Summary
Overview
Work History
Education
Skills
Volunteer Heritage Park
Timeline
Generic

Karen Penner

Calgary,AB

Summary

Driven and resourceful administrative professional with 12+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Dedicated Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Client Care /Executive Assistant

Jencor Underwriting Centre A Division Of Mortgage
06.2011 - Current
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time for the owners
  • Organized and coordinated conferences and monthly meetings for of the inside team and sales staff.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Answered high volume of phone calls and email inquiries to assist with the coverage of reception and other staff members
  • Filed paperwork and organized computer-based information.
  • Updated and maintained confidential databases and records.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Coordinated events and worked on ad hoc projects.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Volunteered to help with special projects of varying degrees of complexity.

Education

Secretarial - Clerk Typist II

Alberta Vocational School
Calgary AB

Associate of The Institute of Canadian Bankers - Banking And Finance

Institute of Canadian Bankers

High School Diploma -

St Mary's
Calgary AB
06.1977

Skills

  • Meeting Agenda Preparation
  • Answer Multi-Line Phone Systems
  • Financial Services
  • Schedule Planning
  • Event Calendar Management
  • Maintain Filing Systems
  • Appointment Setting
  • Office Supplies and Inventory
  • Postage Meter
  • Sorting and Labeling
  • Microsoft Office
  • Bookkeeping and Basic Accounting
  • Confidentiality and Discretion
  • Self Starter
  • Goal Minded
  • Proofreading
  • Call Screening
  • Information Confidentiality
  • Filing
  • Project Management

Volunteer Heritage Park

I have always enjoyed volunteer and dit this all thru my  two son's time in school.  I was part of Parent Councils and volunteering in the school where needed.


When I went back to work full time I would volunteer for various committee's and events for the companies I worked with and help set up parties and events.  


At Jencor I was instrumental in the set up and ongoing success of our Bay Shopping Day held each holiday season.  Working with the Bay and their staff to set up a shopping event for all of our clients, referral sources, staff, other lenders and all of their families.


With a recent volunteer position at Heritage Park I have a lot of fun and interaction with other volunteers, staff and visitors.  I can say this is the most fun I have ever had!!  Then to top it off we get to dress up, how can anyone go wrong!

Timeline

Client Care /Executive Assistant

Jencor Underwriting Centre A Division Of Mortgage
06.2011 - Current

Secretarial - Clerk Typist II

Alberta Vocational School

Associate of The Institute of Canadian Bankers - Banking And Finance

Institute of Canadian Bankers

High School Diploma -

St Mary's
Karen Penner