Karen Osa

• Processed sales orders from POs, pick list, and issued invoices to clients
• Facilitated smooth financial operations by processing invoices accurately and efficiently, avoiding late payment penalties or disputes.
• Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
• Reduced overdue accounts receivables, implementing proactive follow-up process with clients.
• Entered inventory count from warehouse to database.

• Resolved customer inquiries related to billing issues or payment status updates.
• Encoded Chart of Accounts of new clients to GEM-BOOKS, the accounting system that the
company uses for its clients.
• Analyzed discrepancies in financial documents and made corrections accordingly.

• Conducted Customer Service and Relationship Marketing initiatives that satisfy the needs
  customers on a regular basis
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  • Promoted healthcare products to members of medical and allied professionals
  Achieved monthly individual sales quotas, demonstrating competency and commitment to
  increasing brand awareness and market share.
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  Evaluated territorial sales performance, reviewed competitor activities, identified gap and
  growth opportunities
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  Expanded market share by executing effective sales strategies while detailing market
  conditions analysis for strategic planning.