Karen Neate
Calgary,AB
Summary
Results-driven retail leader with over 19 years of experience at Staples, specializing in customer service, sales leadership, team development, and operational excellence. Proven ability to lead high-performing teams, develop talent, and achieve strong business results through KPI management and continuous improvement. Committed to fostering inclusive environments and delivering exceptional service in fast-paced, high-volume settings.
Overview
19
19
years of professional experience
Work History
Business Support Manager
Staples Canada
01.2007 - 01.2013
- - Managed administrative, HR, and payroll functions using Dimensions and HR Access.
- - Supported recruitment, onboarding, and performance documentation.
- - Acted as liaison between store management and corporate HR.
Inventory Control Specialist
Staples Canada
01.2006 - 01.2013
- - Maintained stock accuracy and implemented process improvements.
- - Supported shrink reduction and coordinated logistics for new product launches.
Sales Manager
Staples Canada
01.2020 - Current
- - Led sales team to achieve and exceed revenue goals and KPIs.
- - Oversaw staff scheduling, payroll entry (via Dimensions), and HR systems access.
- - Provided training and mentorship focused on sales and customer engagement.
Divisional Sales Manager
Staples Canada
01.2013 - 01.2020
- - Directed sales strategies across multiple stores and departments.
- - Used data analytics and reporting tools to drive strategic decisions.
- - Ensured compliance with company standards, HR practices, and payroll procedures.
Education
High School Diploma -
Bathurst High School
Bathurst, NBSkills
- - Microsoft Office Suite
- - POS Systems
- - HR Access
- - Dimensions (Payroll)
- - Sales Reporting Tools
- - KPI Dashboards
- - Inventory Management Systems
Languages
English
Full Professional
Timeline
Sales Manager
Staples Canada
01.2020 - Current
Divisional Sales Manager
Staples Canada
01.2013 - 01.2020
Business Support Manager
Staples Canada
01.2007 - 01.2013
Inventory Control Specialist
Staples Canada
01.2006 - 01.2013
High School Diploma -
Bathurst High School
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