Karen Munoz
Los Angeles,CA
Summary
Dynamic and detail-oriented Busser with experience at SLS Hotel, a Luxury Collection Hotel, Beverly Hills. Proven ability to enhance customer satisfaction through meticulous cleanliness and efficient table turnover. Skilled in training new staff and maintaining high safety standards, fostering a positive team environment while managing high-pressure situations effectively.
Professional service worker with experience in fast-paced hospitality environments. Skilled in maintaining cleanliness, supporting waitstaff, and ensuring timely table turnover. Strong team player with focus on efficient service and adaptability to changing needs. Reliable, organized, and committed to delivering quality results for exceptional guest experience.
Experienced with maintaining cleanliness and order in fast-paced dining settings. Utilizes teamwork and communication to enhance service efficiency and guest satisfaction. Knowledge of proper sanitation practices and table setting techniques ensures seamless dining experience for patrons.
Overview
13
13
years of professional experience
Work History
Basser
SLS Hotel, a Luxury Collection Hotel, Beverly Hills
06.2012 - Current
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
Education
High School Diploma -
Roseman HighSchool
City Of Roseman, GA06-2005
Skills
- Safety awareness
- Cleanliness maintenance
- Food running
- Server support
- Food safety
- Table setting
- Proper glassware handling
- Turning tables
- Quality assurance
- Quick dishwashing
- Training and coaching
- Working under pressure
- Positive attitude
- Multitasking and organization
- Physical stamina
- Strong client relations
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Basser
SLS Hotel, a Luxury Collection Hotel, Beverly Hills
06.2012 - Current
High School Diploma -
Roseman HighSchool
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