KAREN MONROE
Hawthorne
Summary
Professional manager with strong focus on team collaboration and achieving results. Proven ability to lead and develop teams, adapt to changing needs, and drive operational success. Skilled in strategic planning, performance management, and relationship building. Reliable and consistently deliver on organizational goals.
Overview
27
27
years of professional experience
Work History
District Manger Chain Division
RNDC
03.2020 - Current
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Fostered an environment of open communication between other DM's to share best practices in operations and problem-solving techniques.
- Evaluated store performance regularly using Salesforce tools to identify areas of improvement and implement team action plans for continuous growth.
- Ensured compliance with all company policies and procedures, conducting regular training sessions.
- Boosted market share by identifying and capitalizing on local market trends and opportunities.
- Cultivated strong relationships with store managers offering guidance and support to help achieve planner,programming, and incremental display execution.
- Increased employee participation in recording blitz tasks in Salesforce by setting team rewards and recognition program ( Blitz the Blitz Recording) along with my area manager.
- Strengthened team cohesion and morale with regular motivational meetings, team sales pitch training and performance feedback sessions.
- Held one-on-one meetings with each Srm to identify selling hurdles and offered insight into best remedy for success out in the market to increase share.
Chain Sales Representative / Merchandiser
YMCO/RNDC
04.1999 - 03.2020
- Responsible for increasing market share by making effective multi brand sales presentations on planner and programming in chain accounts located in my territory.
- Maintaining full portfolio distribution on the warm shelf and the cold box by selling in additional cold box facings, expanding existing and new product shelf placements.
- Develop professional and positive customer relations in all accounts.
- Collaborate with key decision maker for maximum growth and profit potential in each account.
- Responsible for preplanning and organizing sales calls for eight accounts on a daily basis.
- Maintain current product knowledge of company brands and their competitors.
- Meet and exceed goals that are set on a monthly basis.
- Recording all planner,programming,blitz tasks in Salesforce on a daily basis.
Order desk Representative
YMCO
06.1998 - 04.1999
- Responsible for selling in full portfolio of products to key customers throughout the state of California for On and Off Premise in the Broad Market.
- Provided excellent customer service via phone while processing and selling in special combo units for key Broad Market accounts.
- Verified credit invoices for accurate billing and discount levels.
Education
Associate of Arts - Business Administration And Management
Los Angeles Harbor College
Wilmington, CASkills
- Leadership skills
- Recruiting and hiring
- Strategic planning
- Training and coaching
- Team development
- Goal setting and performance metrics
Timeline
District Manger Chain Division
RNDC
03.2020 - Current
Chain Sales Representative / Merchandiser
YMCO/RNDC
04.1999 - 03.2020
Order desk Representative
YMCO
06.1998 - 04.1999
Associate of Arts - Business Administration And Management
Los Angeles Harbor College
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