Karen Medina
Hacienda Heights,CA
Summary
Experienced with business development and client management, driving significant revenue growth. Utilizes strategic sales approaches to secure new business and strengthen customer relationships. Track record of leveraging negotiation and communication skills to achieve sales targets and build long-term client partnerships.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
40
40
years of professional experience
Work History
Wine and Spirits Sales Executive Off Premise
Youngs Market Company/RNDC
01.2007 - Current
- Strategic Consulting, including business plan & sales strategy development
- Manage approximately 10 -30 incoming calls, emails, and text per day from customers.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategize as needed.
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Expanded market share with strategic territory planning and targeted prospecting.
- Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
- Manage all payments for accounts assigned to me by collecting checks, processing payments , process orders, coordinate product delivery and pick up .
Inside Sales Executive Statewide
Youngs Market Company
11.1995 - 01.2007
- Developed persuasive sales techniques to convert inquiries into closed deals, boosting company profits.
- Efficiently managed high volume of inbound leads, prioritizing responses based on potential revenue generation.
- Participated in ongoing professional training programs to further hone selling skills and stay current with best practices in inside sales techniques.
- Developed and implemented sales strategies to increase revenue Surpassed sales goals by [50]% annually with implementation of diverse sales tools and strategies.
- Managed 5 sales specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback.
Off-Premise Administrative Assistant
Youngs Market Company
01.1989 - 11.1995
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Order Clerk
Youngs Market Company
01.1985 - 01.1989
- Managed 30-75 incoming calls per day.
- Proactively identified areas for improvement within the order processing system, proposing solutions to streamline operations and enhance efficiency.
- Increased customer satisfaction by promptly addressing inquiries and resolving issues related to orders.
- Processed customer orders in line with established policies and procedures.
- Developed strong relationships with suppliers, negotiating favorable terms for bulk purchases and expedited shipping requests.
Education
No Degree - Sales
Business Experience Same Company For 40yrs
Whittier, CA06-1980
Skills
- Beverage industry expert
- Beverage industry expertise
- Wine tasting facilitator
- Goal-focused sales professional
- Strategic goal achievement
- Proven competitive spirit
- Sales strategy
- Relationship building
- Decision-making
- Exceeds sales goals
Personal Information
Title: Off Premise Sales Executive at Youngs Market Company/RNDC
Love spending time with family, friends, and Fur babies.
Timeline
Wine and Spirits Sales Executive Off Premise
Youngs Market Company/RNDC
01.2007 - Current
Inside Sales Executive Statewide
Youngs Market Company
11.1995 - 01.2007
Off-Premise Administrative Assistant
Youngs Market Company
01.1989 - 11.1995
Order Clerk
Youngs Market Company
01.1985 - 01.1989
No Degree - Sales
Business Experience Same Company For 40yrs
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