Summary
Overview
Work History
Education
Skills
References
Timeline
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Karen Martinez

Los Angeles

Summary

Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.

Overview

11
11
years of professional experience

Work History

Fulfillment Expert

Target
12.2024 - Current
  • Prepared orders for pickup, ensuring proper packaging and appropriate materials for each item.
  • Managed shipping logistics by accurately labeling, packing, and sorting items for transport.
  • Verified quality of all items before shipment, ensuring completeness and accuracy of orders.
  • Executed efficient time management practices to meet strict deadlines and targets.
  • Addressed physical demands of fulfillment roles through active engagement in walking, standing, and lifting tasks.
  • Focusing on speed, accuracy, and quality.
  • Walkie & headphone set

Barista

Bluestone Lane Coffee
03.2024 - Current
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Used standardized recipes and other instructions to prepare food.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Processed payments accurately and efficiently using POS system.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.

BARISTA

ALFRED COFFEE
10.2022 - 01.2024
  • Prepared specialty drinks, such as cappuccinos, lattes, and mochas.
  • Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
  • Cultivated warm relationships with regular customers.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Assisted in the preparation of sample materials for customer evaluations.
  • Assisted in the development of team strategies and goals.
  • Organized deliveries to ensure timely arrival of products at store locations.
  • Processed payments accurately and efficiently using POS system.

SHIFT LEAD SUPERVISOR

STARBUCKS COFFEE
02.2018 - 11.2022
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Controlled food costs and managed inventory.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Trained new employees, delegated daily tasks, and responsibilities. support operations.
  • Conducted performance reviews, and provided staff with feedback and guidance.
  • Supervised, ongoing, daily production phases.
  • Set and oversaw weekly and special event menu plans.
  • Monitored food inventory and supplies to prevent waste.

CASHIER / PRODUCE CLERK

SMART & FINAL
11.2014 - 04.2019
  • Assists customers, checking duties and providing friendly, courteous, customer service
  • Maintain the cleanliness of the department following the cleaning checklist and tasks assigned
  • Process customer purchases, returns and credits
  • Restocked and organized merchandise in front lanes.
  • Worked effectively in fast-paced environments.
  • Passionate about learning and committed to continual improvement.
  • Set up new sales displays each week with fresh merchandise.
  • Stocked, tagged, and displayed merchandise as required.
  • Welcomed customers and helped determine their needs.
  • Processed payments accurately and efficiently using POS system.

Education

High School Diploma -

SEA GIRLS CHARTER SCHOOL
06.2013

Skills

  • Bilingual
  • Cash Handling
  • Coffee machinery
  • Stocking Supplies and Retail Products
  • Food Serving and Preparation
  • Workstation Maintenance
  • POS Systems
  • Calm Under Pressure
  • Adaptive and creative

References

Sasha Bujnak

(805) 432-0270

MELISSA BRISENO

(213) 214-9414

Timeline

Fulfillment Expert

Target
12.2024 - Current

Barista

Bluestone Lane Coffee
03.2024 - Current

BARISTA

ALFRED COFFEE
10.2022 - 01.2024

SHIFT LEAD SUPERVISOR

STARBUCKS COFFEE
02.2018 - 11.2022

CASHIER / PRODUCE CLERK

SMART & FINAL
11.2014 - 04.2019

High School Diploma -

SEA GIRLS CHARTER SCHOOL

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