KAREN MACHUM
Lethbridge
Summary
Experienced professional seeking employment in Customer Service and Office Administration. Strong communication and problem-solving skills to provide exceptional support to clients and contribute to smooth office operations. Proven track record of delivering excellent customer service and maintaining professionalism. Skilled in handling inquiries, resolving issues, and ensuring customer satisfaction. Proficient in various office software and highly organized. Committed to delivering top-notch service and contributing to team success. Eager to bring expertise and dedication to a dynamic organization in need of a reliable professional.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Joey's Fish Shack
09.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Fashion Associate and Key Holder
Penningtons
04.2023 - 08.2024
- Ensured exceptional client satisfaction.
- Maintained accurate cash handling and performed opening/closing tasks.
- Prepared and packed e-commerce orders with attention to detail.
Certified Consultant
Scentsy
01.2021 - 07.2024
- Provided comprehensive customer service and satisfaction follow-up.
- Delivered completed orders promptly to meet deadlines.
Administrative Assistant
Vanee Livestock Marketing and Truckwash
07.2021 - 12.2021
- Reconciled financial reports and balanced daily transactions.
- Assisted with administrative duties like call handling, document filing, and digital scanning.
Education
OFFICE ADMINISTRATION -
REEVES COLLEGE
07.2021
Skills
- Strong interpersonal skills
- Eager to learn
- Adaptable
- Reliable and punctual
- Team player
- Detail oriented
- Strong work ethic
- Excellent organizational skills
Languages
English
Hobbies and Interests
- Avid reader
- Quilting
- Needle crafts
- Paper crafting
- Baking
Certification
I obtained my Pro Serve certification August 27, 2024.
Timeline
Server
Joey's Fish Shack
09.2024 - Current
Fashion Associate and Key Holder
Penningtons
04.2023 - 08.2024
Administrative Assistant
Vanee Livestock Marketing and Truckwash
07.2021 - 12.2021
Certified Consultant
Scentsy
01.2021 - 07.2024
OFFICE ADMINISTRATION -
REEVES COLLEGE
I obtained my Pro Serve certification August 27, 2024.
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