Karen MacGruther

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

• Assisted customers by answering questions and fulfilling requests.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
• Assisted customer by locating items, processing payments, and carrying out heavy purchases.

WELCOMED UP TO 12 GUESTS PER NIGHT AT OCEANSIDE BED AND BREAKFAST.

COOKED A 4 COURSE BREAKFAST DAILY FOR GUESTS

PROVIDED LOCAL TOURISM HIGHLIGHTS AND A WARM AND WELCOMING ENVIRONMENT FOR GUESTS

• Managed reservations, ensuring optimal occupancy rates and seamless guest experiences.
• Enhanced guest satisfaction by providing personalized services and attending to individual needs.
• Streamlined check-in and checkout processes, enhancing efficiency and minimizing wait times for guests.
• Built a loyal customer base through genuine connections with guests and proactive communication regarding updates or promotions at the inn.