Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Karen Kursatte

Cambridge,ON

Summary

To obtain and maintain a challenging position contribution to a company's success. Detail- oriented and the ability to learn concepts quickly dedicated to providing the highest level of service.. Dedicated Sales Associate 2 years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with product solutions. Skilled in training and mentoring new associates on customer service and sales best practices.

Overview

34
34
years of professional experience
1
1
Certification

Work History

EVS Housekeeper

Cambridge Memorial Hospital
02.2023 - Current
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.

Customer Service Cashier

Winners & HomeSense
02.2008 - 09.2013
  • Team player with strong public relations
  • Handling money and
  • Completed floor replenishment to guarantee size availability and promote
  • Customer satisfaction
  • In the warehouse where unloaded trucks, stocked shelves and carried
  • Merchandise
  • Retained product, service and company policy knowledge to serve as a
  • Resource for both coworkers and customers
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Receptionist

International Nickel Ventures Inc
09.2007 - 08.2008
  • Organized front booking as well as meet and greet visitors
  • Maintaine equipment and paper filing document system
  • Responded to telephone inquiries from clients and delivered information
  • To inform and educate callers
  • Managed and anticipated clerical needs of company employees, including
  • Copying, faxing and file management.
  • Confirmed appointments, communicated with clients, and updated client records.

Health Care Aide

Allendale Nursing Home
11.1996 - 07.2004
  • Provided quality nursing care in accordance with resident care policies and procedures
  • Facilitated activities of daily living, including personal hygiene, feeding and ambulation
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
  • Kept accurate records of patients' care, condition, and progress.
  • Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.

Dietary Aide

Georgetown District Memorial Hospital
08.1989 - 07.1993
  • Prepared in menu planning, maintain diet records and make sure food is
  • Serviced in a clean, healthy, and pleasant way
  • Other tasks are to clean and sanitize dishes, utensils, and cookware
  • Organized the kitchen for inspection and for food prep ordering and
  • Storage
  • Set up daily dining rooms for each meal for the residents and the hospital
  • Adhered to all schedules, regulations, policies and dress codes
  • Assisted dietary with meal prep for daily meals, following strict sanitation
  • And food handling guidelines
  • Served specific meals to patients with special dietary needs with

Education

High School Diploma - undefined

Georgetown High School
Georgetown, ON

Skills

  • Teamwork and Collaboration
  • Customer Needs Assessment
  • Customer Service
  • Policy and Procedure Adherence
  • Stockroom Upkeep

Certification

  • Ontario Security Guard Licence

Timeline

EVS Housekeeper

Cambridge Memorial Hospital
02.2023 - Current

Customer Service Cashier

Winners & HomeSense
02.2008 - 09.2013

Receptionist

International Nickel Ventures Inc
09.2007 - 08.2008

Health Care Aide

Allendale Nursing Home
11.1996 - 07.2004

Dietary Aide

Georgetown District Memorial Hospital
08.1989 - 07.1993

High School Diploma - undefined

Georgetown High School

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Karen Kursatte