Summary
Overview
Work History
Education
Skills
Timeline
Intern

KAREN KLEIN

Winnipeg,Manitoba

Summary

PROFILE OF QUALIFICATIONS Recognized as a top performing Administrative Assistant and Office Manager overseeing offices for professionals/executives. Commendations from employers “work is impeccable”, “calm and poised manner,” “highly intelligent, is very efficient, get things done … picks up new tasks very easily … always presentable and always on time,” “worked diligently and dependably,” “personable, organized and is able to meet deadlines … trustworthy and willing to take on new responsibilities,” and “very hard working and constantly cheerful.” Contributed to all employer environments. Developed processes and organizational systems to improve efficiency of administrative procedures. Exceptional reception, sales and scheduling skills have increased employer revenues. Exceptional knowledge of medical terminology and clinical office procedures. Efficient receptionist with experienced in operating a 12-line switchboard. Highly versatile, welcomes new challenges and skilled in managing all office operations. Able to work flexible hours. Strong cash handling skills.

Overview

26
26
years of professional experience

Work History

Medical Secretary/Office Manager/Physician Assistant /Medical biller

Assiniboine Clinic
01.2010 - Current

Medical Secretary

Dr. J Bracken
01.2009 - 01.2010
  • Kept information confidential and followed HIPAA guidelines to maintain patient trust.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Enhanced office productivity by handling high volume of callers per day.
  • Maintained current and accurate medical records for patients.

Dr. O. Klassen
01.2008 - 01.2009

Dr. Roland Hayward
01.2006 - 01.2008

Dr. Mark Young
01.2003 - 01.2006

Medical Records Supervisor/Privacy Officer

Pan Am Clinic
01.2002 - 01.2003
  • Directed four file clerks in a hands-on supervisory role
  • Pulled and prepared charts based on requests from internal and external health care team members
  • Filed test results
  • Photocopied documents
  • Co-ordinated distribution of medical records
  • Orientated staff on PHIA to ensure confidentiality of client records
  • Served on WRHA’s PHIA Board to discuss workplace privacy issues.

McGregor Medical
01.1999 - 01.2002

administrative support

McPhillips Medical
01.2001 - 01.2001
  • Expertise in providing, to specialists and general practitioners to optimize their operation
  • Prepare invoices and forms for Workers Compensation Board, MPI, Great-West Life Assurance and other insurance companies to process client claims
  • Proven ability to work in demanding settings dealing with a high volume of clients, competing priorities, deadlines and difficult client situations with ease
  • Present a positive and professional image with superior telephone and in-person receptionist skills
  • Schedule appointments, greet clients, respond to inquiries and take messages
  • Bookkeeping functions: Manage petty cash
  • Process financial transactions
  • Prepare deposits
  • Post accounts receivable, accounts payable, and general journal entries
  • Prepare invoices and record payments
  • Make payment arrangements with clients
  • Utilize software for billing, scheduling and office management
  • Experience in supervising up to eight staff (receptionist, file clerk and data entry clerks)
  • Assist with minor medical procedures, such as, biopsy, stitches, circumcisions, vaccines, etc
  • Responsible for patient teaching relating to anticoagulant medications
  • Other duties: filing of confidential client records; data entry and updating of patient information; purchasing and managing inventory control of medical and office supplies; photocopying; faxing; courier co-ordination; mail processing; coordinating client tests; cleaning and preparing examination rooms.

Retail Sales Associate & Construction, Retail Sales Associate

KAREN KLEIN, Flagger
01.1998 - 01.2000
  • Promoted ladies fashions in a sales-focused environment and processed cashier transactions
  • Construction Flagger: Completed a one-day training course and ensured safety of crew and the general public at construction sites.

Education

49 CFR Part 40 - undefined

s CPR Heart Saver, CPR A with AED - undefined

2013

of the U.S. Dot Regulations - undefined

2012

It’s Good Business Management and Responsible Serving Certificate - undefined

2010

Life Skills Paths’ Management Course - undefined

2002

Medical Terminology Certificate, Academy of Learning - undefined

2000

Super Host Tourist Course - undefined

1996

Grade 12 Diploma -

Sisler High School
1986

Skills

  • Computer skills:
  • Proficient in MS Word,, Internet, Windows, Outlook and other e-mail applications Medical software: Jonke, Co-Star, Med Easy, Medi Max, Max Gold and Lotus Notes Management System Accuro
  • Preparing Treatment Rooms
  • Medical Terminology
  • Taking Client Histories
  • Data Entry Software
  • Invoice Preparation
  • Call Transfers
  • Online Systems
  • Office Supplies and Inventory
  • Organization and Time Management
  • Reminder Calls
  • Critical Thinking
  • Patient Medical Histories
  • Medical Records Verification
  • Patient Billing
  • Patient Health Information Access
  • Referral Arrangements

Timeline

Medical Secretary/Office Manager/Physician Assistant /Medical biller

Assiniboine Clinic
01.2010 - Current

Medical Secretary

Dr. J Bracken
01.2009 - 01.2010

Dr. O. Klassen
01.2008 - 01.2009

Dr. Roland Hayward
01.2006 - 01.2008

Dr. Mark Young
01.2003 - 01.2006

Medical Records Supervisor/Privacy Officer

Pan Am Clinic
01.2002 - 01.2003

administrative support

McPhillips Medical
01.2001 - 01.2001

McGregor Medical
01.1999 - 01.2002

Retail Sales Associate & Construction, Retail Sales Associate

KAREN KLEIN, Flagger
01.1998 - 01.2000

49 CFR Part 40 - undefined

s CPR Heart Saver, CPR A with AED - undefined

of the U.S. Dot Regulations - undefined

It’s Good Business Management and Responsible Serving Certificate - undefined

Life Skills Paths’ Management Course - undefined

Medical Terminology Certificate, Academy of Learning - undefined

Super Host Tourist Course - undefined

Grade 12 Diploma -

Sisler High School
KAREN KLEIN