KAREN HAYES
Leamington,ON
Summary
Results-focused Hair stylist dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets. Observant hairstylist skilled at managing customer needs, assessing styles, and recommending optimal choices. Technically skilled hair and makeup stylist, recommending products and looks based on physical characteristics and customer requests. Highly coordinated cashier and desk operator with natural aptitude for multitasking and accurate money handling. Customer-oriented hairstylist experienced in tailoring specific styles to suit customer requests and cosmetic preferences. Innovative beauty specialist, recommending new trends and products based on client interest. Flexible and strategic vision for fashion-forward approaches.
Overview
61
61
years of professional experience
Work History
Hairstylist
HAIR DESIGNS BY KAREN
LEAMINGTON
01.1990 - Current
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in the register for prompt customer service.
- Trimmed, cut and shaped hair and hairpieces based on customer preference.
- Mixed pigments and used proper techniques to achieve desired color.
- Recorded notes for future reference about customer preferences and services delivered.
- Resolved guest complaints about service or style.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Determined appropriate hair treatments based on conditions and textures.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Counted and documented opening and closing cash amounts daily.
- Organized sales area and work station to showcase products and boost sales.
- Completed wet styling, thermal styling, permanent waving and hair relaxing services.
- Designed individualized plans to assist customers in healing damaged or dry hair.
- Permed, relaxed and bleached hair for customers daily.
- Distributed business cards outside of salon to generate new business.
- Serviced high-profile clients with intricate coloring and highlighting techniques.
- Escorted guests to and from treatment rooms for specialty salon services.
- Completed in-home services for elderly clients unable to travel to salon.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Suggested treatments and styles to suit customer appearance and fashion choices.
Hairstylist
SUN PARLOUR HOME
LEAMINGTON
02.1994 - 12.2021
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Trimmed, cut and shaped hair and hairpieces based on customer preference.
- Recorded notes for future reference about customer preferences and services delivered.
- Resolved guest complaints about service or style.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Determined appropriate hair treatments based on conditions and textures.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Counted and documented opening and closing cash amounts daily.
- Organized sales area and work station to showcase products and boost sales.
- Completed wet styling, thermal styling, permanent waving and hair relaxing services.
- Permed, relaxed and bleached hair for customers daily.
- Designed individualized plans to assist customers in healing damaged or dry hair.
- Distributed business cards outside of salon to generate new business.
- Serviced high-profile clients with intricate coloring and highlighting techniques.
- Completed in-home services for elderly clients unable to travel to salon.
- Escorted guests to and from treatment rooms for specialty salon services.
Hairstylist
WHEATLY MANOR
WHEATLY
01.2013 - 02.2013
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Recorded notes for future reference about customer preferences and services delivered.
- Resolved guest complaints about service or style.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Completed wet styling, thermal styling, permanent waving and hair relaxing services.
- Completed in-home services for elderly clients unable to travel to salon.
- Escorted guests to and from treatment rooms for specialty salon services.
Education
MARVEL BEAUTY SCHOOL
WINDSORHigh School Diploma -
Leamington District Secondary School
Leamington, ON01.1985
HAIRDRESSER LICENCE -
MARVEL BEAUTY SCHOOL
WINDSOR01.1996
Skills
- Texturizing Services
- Hair Maintenance Expertise
- Hairpiece Shaping
- Scalp Care
- Tool, Equipment and Surface Sanitizing
- Eyebrow Shaping
- Hair Cutting and Trimming
- Styling Suggestions
- Innovative Hairstyling Techniques
- Beauty Treatment Recommendation
- Originality and Creativity
- Shampooing and Conditioning
- Outstanding Client Retention
- Razor Cutting Expertise
- Beard Shaping
- Highlights and Lowlights
- Braiding and Weaving
- Work Station Cleaning
- Hair Straightening and Curling
- Clipper and Trimmer Operation
- Cosmetology Principles Knowledge
- Supply Ordering and Maintenance
- Facial Hair Removal
- Adaptable to Changing Client Needs
- Customer Consultations
- Familiarity with Haire Relaxers
- Hair Extensions
- Business Management
- Nail Care
- Color Correcting
Timeline
Hairstylist
WHEATLY MANOR
01.2013 - 02.2013
Hairstylist
SUN PARLOUR HOME
02.1994 - 12.2021
Hairstylist
HAIR DESIGNS BY KAREN
01.1990 - Current
MARVEL BEAUTY SCHOOL
High School Diploma -
Leamington District Secondary School
HAIRDRESSER LICENCE -
MARVEL BEAUTY SCHOOL