Karen Galvan
Coffeecito
Fontana,VA
2
Languages
1
Certification
1
year of professional experience
Focused college student, driven to gain experiences in the fields. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Work History
Barista/Cashier
8 Months- Greeted customers warmly, answered menu questions, and delivered efficient service
- Operated cash register, processed payments, and balanced checkout transactions accurately
- Prepared espresso drinks and brewed coffee following café recipes and quality standards
- Restocked cups, syrups, and milk to maintain smooth shift operations
- Cleaned equipment, counters, and service areas to meet sanitation requirements
- Monitored product freshness and rotated ingredients to support consistent beverage quality
- Supported teammates during rush periods by coordinating orders and maintaining workflow
- Learned POS procedures, drink preparation, and service routines quickly in a fast-paced environment
- Used POS system to accurately enter orders and process payments.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Followed exact recipes for mixing and preparing beverages and food items.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Helped management keep adequate supply on hand by notifying of shortages.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
CNA
1 Month- Assisted residents with daily living activities and personal hygiene needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness of resident rooms and common areas in the facility.
- Communicated effectively with patients, families, and healthcare team members.
- Followed safety protocols to ensure a secure environment for residents.
- Provided emotional support to residents and addressed their concerns compassionately.
Education
High School Diploma
Bachelor of Science - Public Health
Skills
Resident support
Beverage preparation
Time management
Team collaboration
Organizational skills
Effective communication
Active listening
Customer engagement
Adaptable
Sanitation practices
Positive attitude
Patient communication
Accomplishments
- Seal of Biliteracy in Spanish
Affiliations
Leadership Student August 2022 - May 2024│Fontana High School, Fontana, CA
- Resolved conflicts between team members using diplomatic problem-solving skills.
- Built strong networks with external organizations for information-sharing purposes.
- Adapted quickly to changing circumstances while maintaining focus on goals.
- Established an online presence through social media channels to promote ASB's accomplishments and upcoming events.
- Working in as a community amongst my peers and other groups in events ad developing events.
- Oversaw planning and execution of meetings, conventions or trade shows.
Certification
- Certified Nursing Assistant, California Department of Public Health
- Basic Life Support, CPR & AED certification, American Heart Association
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Barista/Cashier
Coffeecito
03.2026 - CurrentRead More
CNA
Casa Bonita Convalescent Hospital
06.2025 - 07.2025Read More
California State University, Fullerton
Bachelor of Science from Public Health
Read More
Fontana High School
High School Diploma
Read More