KAREN FLORES
Glendale
Summary
Experienced operations and administrative professional with expertise in logistics coordination, scheduling, and vendor relations within fast-paced environments. Specializes in process improvement and organizational support while ensuring efficient daily operations. Bilingual in English and Spanish, demonstrating strong multitasking and problem-solving capabilities.
Overview
9
9
years of professional experience
Work History
Sales Representative
SHERWIN-WILLIAMS PAINT STORE
North Hollywood
12.2023 - Current
- Coordinated order logistics, scheduling, and customer follow-ups to achieve timely project completion.
- Maintained operational records and generated reports to enhance planning and inventory management.
- Collaborated cross-functionally with vendors, warehouse teams, and internal departments.
- Managed multiple priorities in a fast-paced environment while maintaining accuracy and efficiency.
- Facilitated client account coordination and resolved issues to improve customer satisfaction.
Store Manager
SHERWIN-WILLIAMS PAINT STORE
Hollywood
07.2022 - 12.2023
- Oversaw daily operations, ensuring effective scheduling, budgeting, inventory coordination, and staff supervision to maintain operational workflow.
- Managed financial reporting and P&L review, tracking operational performance to inform strategic decision-making.
- Improved operational efficiency through process organization and workflow management.
- Coordinated vendor communications, purchasing, and supply management.
- Supported onboarding and training initiatives, enhancing team development and integration of new staff.
Assistant Store Manager
SHERWIN-WILLIAMS PAINT STORE
Santa Monica
02.2021 - 06.2022
- Led training and onboarding for new employees to promote quick acclimation and integration into the team.
- Coordinated operational tasks, including scheduling, inventory management, and team support to enhance store efficiency.
- Helped implement process improvements to improve workflow efficiency.
- Facilitated communication among staff, customers, and management teams to ensure smooth operations.
- Maintained accurate documentation and reporting processes.
Team Lead
CPP DINING FOUNDATION
Pomona
03.2017 - 01.2020
- Coordinated onboarding and training initiatives to streamline new hire integration.
- Monitored and analyzed merchandising and inventory tracking for optimal stock levels.
- Collaborated with leadership to enhance staff development programs.
- Supported merchandising and inventory tracking.
- Documented records accurately in compliance with company standards.
Education
Bachelor of Science - Business Administration and Management
California State Polytechnic University
Pomona, CASkills
- Vendor & Client Coordination
- Reporting & Documentation
- Cross-Functional Collaboration
- Operations Coordination
- Process Improvement
- Inventory & Logistics Coordination
- Scheduling & Calendar Management
- Microsoft Office & CRM Systems
- Administrative Support
Timeline
Sales Representative
SHERWIN-WILLIAMS PAINT STORE
12.2023 - Current
Store Manager
SHERWIN-WILLIAMS PAINT STORE
07.2022 - 12.2023
Assistant Store Manager
SHERWIN-WILLIAMS PAINT STORE
02.2021 - 06.2022
Team Lead
CPP DINING FOUNDATION
03.2017 - 01.2020
Bachelor of Science - Business Administration and Management
California State Polytechnic University