Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Karen Duffy

Mission,BC

Summary

Dynamic and reliable professional with a proven track record at Mission Springs Liquor Store, Exceptional experience in cash handling and management, and exceptional in fostering customer loyalty. Skilled in training and mentoring, excel in high-pressure environments, ensuring safety and well-being of customers and company. Achievements include boosting sales through upselling products and maintaining accurate financial transactions.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Cashier

Mission Springs Liquor Store
08.2021 - 10.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
  • Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
  • Promoted store loyalty programs to customers to enhance engagement and repeat business.
  • Trained new cashiers, enhancing team efficiency and accuracy in transactions.
  • Managed cash drawer and financial transactions to maintain accurate store accounts.
  • Entrusted with opening and closing of store with knowledge of Codes.

Supervision Assistant

Mission School District
05.2020 - 03.2021

Supervision of students outside the school and on the property

Monitoring of the activities of the students to ensure their safety and well being

Students could come and get assistance if needed

Education

High School Diploma -

JL Isley High School
Halifax, NS

Skills

  • Cash handling and management
  • Inventory Management
  • Training and mentoring
  • Cash Counting and Balancing
  • Adaptable and Reliable
  • Order Receiver
  • Stocking Shelves and Cooler
  • Legal Age And ID Verifying
  • Overall Accountabilities For Shift and Business

Certification

Valid Serving It Right Certificate

Timeline

Customer Service Cashier

Mission Springs Liquor Store
08.2021 - 10.2024

Supervision Assistant

Mission School District
05.2020 - 03.2021

High School Diploma -

JL Isley High School
Karen Duffy