Karen Dietrich

• Implemented a mentoring program that connected experienced professionals with newer employees for ongoing support and knowledge transfer.
• Developed comprehensive training manuals, job aids, and other resources to support ongoing employee development efforts.
• Maintained detailed records of training sessions, participant feedback, and program outcomes to support evidence-based decision making.
• Delivered engaging presentations and facilitated group activities, ensuring participants gained practical knowledge and hands-on experience.

Performed recruitment, compensation and job evaluation duties.

Performed employee relation duties.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.