Karen Dempsey

TDevelopment of systems to manage 30 staff and a Leadership team

• Nurtured and developed Senior positions and Team leader roles
• Managed financial budget of 2 million in revenue
• Set operational protocols and successfully gained NDIS Registration Status and SAI Global benchmark certification.
• Grew business from 3 to 30 staff in 4 years and revenue of $400 000 to $2 million.
• Developed innovative clinical offerings including robotic assisted stroke recovery clinic, evidence based Attention Process Training for Acquired Brain Injury and Specialised Housing Assessment with NDIS.

• Market, attract and build small business communities in 30 locations in Sydney and Melbourne
• Training 100+ contracted and volunteer leaders to run small business networking groups
• Create printed protocols and procedures to sustain and support group leaders
• Manage finances, administration and strategic partnerships.

• In demand clinician and case manager for complex cases for various agencies, building a solid reputation for timely communication, astute assessment, forward focussed plans and clinical knowledge.
• Extensive multi agency liaison and developing teams of specialist clinicians for clients.
• Approved Case Manager for iCare Lifetime Care for participants with Traumatic Brain Injury & Spinal Cord Injury
• Compulsory Third Party Case Management and Occupational Therapy services - Motor Accident Authority (MAA) NSW, and WorkCover (NSW)schemes
• Medico-legal assessments
• FIFO Specialist Assessor for CHSP High Level Personal Care Assessments for clients with SCI, Motor Neurone Disease, Huntington’s Disease, Multiple Sclerosis with regular travel to Far Western NSW.

• Re- Located from New Zealand to Sydney
• Initial Rehabilitation Assessments and Rehabilitation Case Management for clients with CTP, Workcover and Life Time Care and Support
• Caseload predominately clients with major and catastrophic injury such as Brain Injury, Spinal cord injury and/or major orthopaedic injury as well as elderly community clients requiring home modifications
• Occupational Rehabilitation and injury management
• Work-site and ergonomic assessment
• WorkHab Functional Capacity Evaluations
• HACC Home Modification Level 1 -3 Assessment and Plan preparation.

• Maternity Leave Oct 2002- March 2003
• Graduated Return to Work assessment and monitoring for ACC, SAW Early intervention project
• Productivity Assessments for workers with disabilities in the workforce
• Ergonomic Assessments for Westpac and Woolworths
• Provide training to medium to heavy industry re OH&S, Manual Handling, RTW and Workplace first aid such as Abattoirs, Fish Processing and farming
• Community Rehabilitation for ACC Brain Injury contract
• Tender for Service delivery contracts with ACC, Dept
• Of Education and NGOs
• Customer Relations and business promotion
• Marketing, account management and customer service.

• Occupational Therapy, paediatric assessment and therapy to support children to access the school curriculum
• Case load included children with severe and multiple disabilities such as cerebral palsy, autism, sensory loss and intellectual disability
• Multidisciplinary approach liaising with education staff
• Equipment prescription including Level 3 wheelchairs and seating prescription
• Assessment and training in use of technology to aid access to education
• Training teacher aids to conduct therapy programs.

• Clinical supervision to Occupational Therapist in Cumberland Prospect Area including professional reviews, training and professional development
• Member of Senior Therapist working party to advise Head of Department on relevant matters
• 0.5 Caseload
• Occupational Therapy assessment and programs for children and adults with moderate to severe intellectual disabilities
• Equipment prescription, home modifications and advising functional design for construction of group homes.

• Early intervention and school based Occupational Therapy for children with moderate to severe developmental and physical disabilities in their home
• Developmental assessments and therapy programs for clinic and community environments
• Home modifications and equipment prescription including seating and wheelchair prescription
• Multicultural community requiring regular use of interpreters and cross cultural understandings.