Karen Delgado-Pineda
Los Angeles
Summary
Dynamic professional with a proven track record at Domino's Pizza, excelling in customer service and team collaboration. Skilled in multitasking and volunteer coordination, I effectively resolved customer issues while enhancing their experience. My ability to create engaging promotional materials and manage enrichment activities showcases my strong communication and leadership skills. Dedicated Recreation Assistant skilled at setting up spaces and preparing supplies for wide-ranging activities. Helps participants complete activities with fun, safe mindset. Always pursuing opportunities to better engage individuals in activities and improve program operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Recreation Assistant
Pathways
Los Angeles
04.2025 - Current
- Assisted with the setup of equipment for recreational activities.
- Provided support to volunteers participating in recreation programs by offering guidance and assistance as needed.
- Created promotional materials to advertise upcoming recreation programs and events.
- Ensured all necessary supplies were available for each activity session.
Customer Service Representative
Domino's Pizza
Los Angeles
06.2022 - Current
- Provided exceptional customer service to ensure customer satisfaction.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Answered customer inquiries and provided accurate information regarding products and services.
- Resolved customer complaints promptly and efficiently.
- Answered customer inquiries via phone, email, and chat.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Education
Bachelor of Arts - Sociology
California State University, Long Beach
Long Beach, CA05-2028
Associate of Arts - Liberal Arts and Sciences
Los Angeles Trade Technical College
Los Angeles, CA06-2024
Associate of Arts - Behavioral Sciences
Los Angeles Trade Technical College
Los Angeles, CA06-2024
High School Diploma -
Early College Academy
Los Angeles, CA06-2024
Skills
- Customer service
- Team collaboration
- Strong teamwork
- Flexibility
- Enrichment activities
- Cleaning and sanitizing
- Multitasking capacity
- Volunteer coordination
- Communication
- Arts and crafts
- Time management abilities
- Collaboration and teamwork
- Team leadership
- Leadership development
Affiliations
- I was part of the LAPD cadets for 4 years
Accomplishments
- I am in the Dean's List for Fall 2024
Certification
- I have two associates degrees
Languages
English
Professional
Spanish
Professional
Timeline
Recreation Assistant
Pathways
04.2025 - Current
Customer Service Representative
Domino's Pizza
06.2022 - Current
Bachelor of Arts - Sociology
California State University, Long Beach
Associate of Arts - Liberal Arts and Sciences
Los Angeles Trade Technical College
Associate of Arts - Behavioral Sciences
Los Angeles Trade Technical College
High School Diploma -
Early College Academy
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