Karen Del Castillo
Mississauga,ON
Summary
Strong team player with the capacity to work independently. Effective communication abilities capable of handling multiple tasks and fulfilling deadlines. A reliable and organized candidate who successfully manages many priorities, willing to accept more duties to achieve team objectives.
Languages: Professional Proficiency in English, Basic French; Fluent in Spanish (Native).
Technical skills: Film Cutting, Editing and Budgeting.
Software: Adobe Premiere Pro, Adobe After Effects, Adobe Audition (basic), Celtx Pro
Video Equipment: GoPro HERO8 Camera, Fujifilm Digital Video Camera, iPhone XR.
Microsoft Office Programs: Word, Excel, PowerPoint, Outlook
Overview
10
10
years of professional experience
Work History
Director and Producer (Student Project)
George Brown College
Toronto, Ontario
03.2021 - 04.2021
- Supported the team through all stages of production including: development, pre-production and post-production
- Managed the casting call and logistics of the film (e.g
- Scouted the film location, recruited 3 actors and informed them about their roles as well as coordinated with 8 other team members to discuss the schedule and budget for the film); the budget was planned and organized using Celtx Pro software
- Implemented a contingency plan to meet deadlines when unexpected situations arose.
- Provided direction and guidance to the team which included a cinematographer, camera assistant, sound recorder, 2 actors, production designer and video editor to create a scene in the short film
- Executed creative vision on a tight budget of less than $1000
- Had to problem-solve technical issues (e.g
- Camera and post-production issues) and scheduling changes, while managing time, without compromising attention to detail
Food Court Associate
Oxford Properties
06.2018 - Current
- Kept counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Investigated and resolved customer inquiries and complaints quickly.
- Provided ongoing guest service.
International Education Marketing Coordinator
Students Partners
06.2017 - 03.2018
- Successfully organized and executed campus events, such as fairs, in order to promote the company’s cultural English exchange programs
- Recruited students and tracked their English language progress worldwide
- Ensured students were well accommodated in their place of residence abroad
- Communicated with students in Spanish and communicated with the international student counselors from foreign universities in English
- Worked in a fast-paced atmosphere
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Marketing Coordinator
Chambre de Commerce Pérou, Canada de Montréal, CCPCM
10.2013 - 07.2014
- Collaborated with stakeholders to create and launch a new headquarter office in Montréal
- Improved efficiency and reduced costs by introducing automated communication processes
- Developed and implemented marketing strategies to cultivate potential memberships for importation and exportation (e.g
- Creating events, email marketing, etc.)
- Provided excellent customer service to clients and communicated with them in French
- Answered general marketing department inquiries by email, phone, and mail.
Customer Service Representative
Banco de la Nación
01.2008 - 01.2012
- Processed financial transactions such as deposits, withdrawals and bill payments for clients
- Frequently interacted with clients and provided them with outstanding customer service by understanding their circumstances, expectations and needs, and providing personalized solutions while exercising discretion in confidential matters
- Responded and resolved customers’ concerns using standard procedures and escalating non-standard activities as necessary
- Helped build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Education
Bachelor of Creative Arts (BCAR) - Arts Management
Yorkville University
Toronto, ONVideo and Design Production Diploma - Film Production
George Brown College
Toronto, ON04.2021
Certificate - Marketing Management
HEC Montréal
Montreal, QC06.2015
Skills
- Innovation and Creativity
- Crisis Management
- Production Process Coordination
- Efficient and Detail-Oriented
- Planning and Coordinating
- PR Events
Timeline
Director and Producer (Student Project)
George Brown College
03.2021 - 04.2021
Food Court Associate
Oxford Properties
06.2018 - Current
International Education Marketing Coordinator
Students Partners
06.2017 - 03.2018
Marketing Coordinator
Chambre de Commerce Pérou, Canada de Montréal, CCPCM
10.2013 - 07.2014
Customer Service Representative
Banco de la Nación
01.2008 - 01.2012
Bachelor of Creative Arts (BCAR) - Arts Management
Yorkville University
Video and Design Production Diploma - Film Production
George Brown College
Certificate - Marketing Management
HEC Montréal
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