Karen Commanda
North Bay,ON
Summary
Dynamic receptionist with proven expertise at Anishinabek Nation, excelling in visitor engagement and effective communication. Recognized for enhancing customer service and streamlining office operations, including efficient mail distribution and meeting facilitation. Adept at managing reception desk activities while maintaining a welcoming environment, ensuring a positive experience for all visitors.
Overview
13
13
years of professional experience
Work History
Receptionist
Anishinabek Nation
North Bay, Ontario
01.2008 - 03.2021
- Greeted visitors and directed them to appropriate staff members.
- Managed incoming calls and routed messages efficiently.
- Coordinated meeting logistics, including room setup and audio-visual needs.
- Maintained office supplies inventory and ordered replacements as needed
- Ensured a clean and welcoming reception area for all visitors.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Education
Carpenter/ Heavy Construction & Surveyor Certification -
Fanshawe College of Applied Arts And Technology
London06-1983
Skills
- Reception desk management
- Visitor engagement
- Effective communication
- Mail distribution
- Filing systems
- Document organization
- Call handling
- Customer service excellence
- Meeting facilitation
- Supply chain management
- Telephone skills
Affiliations
- Inducted into the West Nipissing Hall of Fame
- Proud Grandmother of 5 grandchildren
References
References available upon request.
Timeline
Receptionist
Anishinabek Nation
01.2008 - 03.2021
Carpenter/ Heavy Construction & Surveyor Certification -
Fanshawe College of Applied Arts And Technology