Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karen Carrillo

San Diego

Summary

Diligent and adept at collaborating within teams and engaging effectively with management. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.

Overview

6
6
years of professional experience

Work History

Prior Authorization Specialist

United Healthcare Group
09.2022 - Current
  • Input all patient data regarding claims and prior authorizations into system accurately.
  • Fielded telephone inquiries on authorization details from plan members and medical staff.
  • Responded to subject matter expert (SME) inquiries via email.
  • Assisted in developing comprehensive project plans, resulting in timely project completion and stakeholder satisfaction.
  • Facilitated training sessions and provided support to new and seasoned employees.
  • Produced comprehensive instructional videos designed for training purposes.
  • Supported Project Managers with scheduling, task assignments, and progress monitoring for on-time deliveries.
  • Facilitated team meetings to discuss objectives, address concerns, and foster a collaborative environment.

Pharmacy Technician

Vons Pharmacy
11.2018 - 01.2023
  • Coordinated between physician, insurance companies, and patients to obtain prior authorizations.
  • Solved customer problems in-person or over telephone by providing assistance.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Supported new hires by offering constructive feedback and conducting performance reviews
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls,Fax, Emails, and visitor inquiries.

Student Worker

Housing Dining And Hospitality
03.2018 - 08.2018
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.

Education

High School Diploma -

Woodrow Wilson Senior High School
Los Angeles, CA
06.2011

Skills

    Technical Skills

  • Accurate Data Entry: Efficient and precise data entry skills ensuring minimal errors
  • Project Management: Experienced in planning, executing, and closing projects
  • Excel Management: Proficient in managing Excel documents to maintain organization
  • Administrative Tasks: Skilled in handling various administrative duties
  • Work Under Pressure: Ability to perform effectively under stressful conditions
  • Attention to Detail: Keen eye for detail to ensure accuracy in all tasks
  • Meeting Deadlines: Consistently able to meet project and task deadlines
  • Proofreading: Strong ability to proofread work to ensure accuracy in grammar, punctuation, and spelling
  • Assisting Management: Excellent at supporting and assisting management in various tasks and projects

Timeline

Prior Authorization Specialist

United Healthcare Group
09.2022 - Current

Pharmacy Technician

Vons Pharmacy
11.2018 - 01.2023

Student Worker

Housing Dining And Hospitality
03.2018 - 08.2018

High School Diploma -

Woodrow Wilson Senior High School

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Karen Carrillo