Karen Brown
San Bernardino
Summary
Medical transcriptionist specializing in HIPAA compliance and patient data management. Demonstrated success in training staff and improving team collaboration. Focused on delivering precise documentation while ensuring confidentiality.
Overview
13
13
years of professional experience
Work History
Medical Transcriptionist, Secretary, Lab Assistant
Loma Linda University Health Care
Loma Linda
10.2023 - Current
- Transcribed medical dictation from pathologists with high accuracy and attention to detail.
- Employed transcription software to accurately convert audio recordings into clear written text.
- Reviewed and edited documents for accuracy and clarity, ensuring high-quality final submissions.
- Maintained confidentiality of patient information in compliance with HIPAA regulations.
- Collaborated with healthcare professionals to ensure precise understanding of medical terminology and context.
- Assisted in training new staff on transcription processes and software usage.
- Ensured proper formatting of transcribed documents per hospital standards.
- Monitored incoming dictations to guarantee timely completion of assigned tasks.
Patient Intake Representative
LabCorp
Covina
07.2022 - 10.2023
- Greeted patients professionally, collecting and verifying personal and insurance information for accurate processing.
- Verified patient eligibility and updated medical records in electronic health record system.
- Assisted with appointment scheduling to effectively manage patient flow.
- Educated patients on lab test preparations and services offered.
- Ensured compliance with HIPAA regulations while handling sensitive information.
- Collaborated with team members to streamline patient intake processes, improving overall efficiency.
- Performed quality assurance checks on completed documents before filing them.
- Addressed client concerns during intake process, providing timely resolutions to enhance patient satisfaction.
Medical Case Technician
QTC Management
San Dimas
01.2021 - 07.2022
- Coordinated communication between clients and healthcare providers.
- Reviewed case information to ensure compliance with regulatory standards.
- Managed case files and documentation for disability evaluations.
- Assisted in scheduling appointments for medical examinations and assessments.
- Conducted interviews with clients to collect data and assess the merits of a case.
- Maintained confidential client records and ensured data accuracy.
- Strictly adhered to confidentiality dictations to safeguard information.
- Processed information requests by gathering and providing necessary documentation. for information, providing prompt and accurate responses to internal and external queries.
- Evaluated reports and documents for discrepancies and inaccurate information.
- Collaborated with team members to streamline workflow processes effectively.
- Trained new staff on case management procedures and systems.
- Trained new staff on record management systems and processes, enhancing team efficiency.
- Provided administrative support by scheduling appointments or organizing travel arrangements.
- Performed basic administrative duties by answering calls, taking messages, data entry, typing tasks and locating files upon request.
- Created or updated records with new files or information.
- Managed all paperwork and accurately filed each piece alphabetically and according to significance.
- Retrieved, sorted, copied and filed all documents and paperwork.
- Retrieved documents and files from records rooms and online databases.
- Scanned images and documents with careful attention to clear scans and to correct document naming conventions.
- Coordinated the transfer of records between departments, ensuring secure and timely delivery.
Office Administrative Assistant, life ins agent
Sequoia Innovations
Glendale
08.2013 - 12.2020
- Managed daily office operations, maintaining structured administrative environment.
- Coordinated meeting schedules and events, fostering improved team collaboration.
- Implemented office procedures, streamlining workflow and enhancing organization.
- Organized filing systems for both paper and electronic documents, ensuring easy access.
- Performed administrative duties, including photocopying, faxing, and mailing packages.
- Greeted clients and guests, guiding them to the correct departments and staff members for assistance.
- Updated contact lists with current employee information on a regular basis.
- Organized conferences and seminars, facilitating successful event execution.
Education
Certificate of Technical Studies - Medical Billing And Coding
Kaplan College
Riverside06-2012
Certificate of Technical Studies - Medical Transcription And Hospital Unit Secretary
Glendale Community College
Glendale, CA04-2009
Bachelor of Science - Health Sciences
Los Angeles Pacific University
San Dimas, CA07-2026
Some College (No Degree) - Insurance Life Course
California Department of Insurance
Los AngelesSkills
- HIPAA compliance
- EHR navigation
- Data management
- Records management
- Document management processes
- Data entry
- Insurance claim processing
- Patient interaction techniques
- Analytical problem solving
- Time management and prioritization skills
- Team collaboration and support
- Professional phone communication
- Attention to detail and accuracy
- Healthcare knowledge
- Cross-cultural communication
- Professional demeanor
Timeline
Medical Transcriptionist, Secretary, Lab Assistant
Loma Linda University Health Care
10.2023 - Current
Patient Intake Representative
LabCorp
07.2022 - 10.2023
Medical Case Technician
QTC Management
01.2021 - 07.2022
Office Administrative Assistant, life ins agent
Sequoia Innovations
08.2013 - 12.2020
Certificate of Technical Studies - Medical Billing And Coding
Kaplan College
Certificate of Technical Studies - Medical Transcription And Hospital Unit Secretary
Glendale Community College
Bachelor of Science - Health Sciences
Los Angeles Pacific University
Some College (No Degree) - Insurance Life Course
California Department of Insurance