Summary
Overview
Work History
Skills
Timeline
Generic

Karen Brisebois

Penticton

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

13
13
years of professional experience

Work History

Office Administrator/Administrative Office Manager

Rosenau Transport
03.2012 - Current


  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed office operations while scheduling appointments for department managers.
  • Coordinated special projects and managed schedules.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Reported to senior management on organizational performance and progress toward goals.
  • Delivered performance reviews, recommending additional training or advancements.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Improved staffing during busy periods by creating employee schedules, and time management.
  • Handled all Special events in the Community.

Census District Supervisor

Census Canada
01.2012 - 09.2012
  • Maintained up-to-date knowledge of products and services offered to customers.
  • Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
  • Coordinated with other departments to provide smooth execution of sales initiatives.
  • Facilitated regular team meetings to discuss challenges, successes and strategies.
  • Communicated customer feedback and complaints to team members to promote proper resolution.
  • Scheduled and monitored sales team members' workloads to meet customer needs.

HR Manager

Action Health And Safety
09.2010 - 02.2012
  • Guided leaders and employees on company policies, programs, benefits and salary administration.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation and employment postings, hiring proposals and new hire onboarding.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Supervised and mentored direct reports and developed talented HR teams.
  • Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
  • Coordinated technical training and personal development classes for staff members.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
  • Devised hiring and recruitment policies to-employees.

Skills

  • Conflict Resolution
  • Excellent Communication
  • Task Prioritization
  • Google Workspace
  • Networking
  • Analytical Thinking
  • Decision-Making
  • Organizational Skills
  • Computer Skills
  • Remote Office Availability
  • Customer Relations
  • Written and Verbal Communication
  • Analytical and Critical Thinking

Timeline

Office Administrator/Administrative Office Manager

Rosenau Transport
03.2012 - Current

Census District Supervisor

Census Canada
01.2012 - 09.2012

HR Manager

Action Health And Safety
09.2010 - 02.2012

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Karen Brisebois