Karen Beaulieu Wilson

• Provide comprehensive secretarial services and administrative support to the General Manager, Bookkeeper and Supervisors
• Create and update personal employee files (60) and membership files (260); manage Membership database; ensure confidentiality
• Prepare membership applications and reference forms
• Receive and compile day camp registrations for 90+ children and prepare attendance records
• Prepare confidential files for monthly Board of Directors meetings; type meeting minutes
• Prepare letters, weekly newsletter, calendars of events and marketing packages for external distribution
• Aid in the preparation of General Information Meeting and Annual Meeting presentations to members
• Upload updates to the Club website
• Take guest reservations
• Welcome members and guests
• Telephone support, mail
• Order office supplies
• Daily verification of transactions between point of sale and accounting package
• Update supplier prices for monthly inventories

• Administrative Assistant to the Deputy Head of Academics
• Database entry of student information / Maintained confidential student files and controlled access to them
• Sent and tracked course selections for new students / Prepared individual timetables
• Corresponded with parents, schools, Ministry of Education, agents and internal departments through clear and concise letters, e-mails and spreadsheets
• Generated Report Cards, Progress Reports and Official Transcripts
• Declared students with Ministry of Education and applied for Québec Permanent Codes
• Exams: registered students for Ministry Exams, applied for derogations, submitted exam and school marks to the Ministry, organized Special Needs exams, invigilation
• Forwarded pertinent information from the Ministry to appropriate Department Head
• Received, compiled, posted and e-mailed biweekly effort ratings (to students, parents and agents)
• Provided Scholarship Committee with Ranks and Averages
• Received students with academic inquiries
• Organized Academic prizes and prepared script for Graduation ceremonies
• Arranged for class coverage

Duties as listed above.

• Company Overview: Hallmark Card and Gift Shop
• Hired / Scheduled / Lead / Motivated staff
• Purchased and marketed over 20 different lines of product
• Negotiated sales terms and conditions with company representatives
• Accounts Payable
• Inventory Control
• Organized promotional events and materials
• Implemented customer suggestions and handled customer complaints