Karen Bath
Gander,NL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
Work History
Property Manager
Edgewood Apts
03.2021 - Current
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Cashier Assistant Manager
Marquis LTD
05.2000 - 02.2012
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Quickly and accurately counted drawers at start and end of each shift.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Monitored areas for security issues and safety hazards.
- Built positive relationships with customers to increase repeat business.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Created employee schedules to align coverage with forecasted demands.
- Assisted in recruiting, hiring and training of team members.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
Lewisporte Collegiate
Lewisporte, NL06.1999
Skills
- Staff Management
- Grounds Maintenance
- Property Management
- Food Running
- Safe Food Handling
- Supply Restocking
- Food Inspection
- Order Delivery Practices
- Menu Memorization
- Quality Control
- Food Safety Understanding
- Hospitality Service Expertise
Languages
English
Timeline
Property Manager
Edgewood Apts
03.2021 - Current
Cashier Assistant Manager
Marquis LTD
05.2000 - 02.2012
High School Diploma -
Lewisporte Collegiate