KAREN BANUELOS
Alhambra
Summary
Smooth and professional person that is highly trained in managing and distributing physical and digital information. Able to respond quickly and manage requests independently to quickly assist with any need. Highly organized and efficient with an analytical approach to solving problems.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
8
8
years of professional experience
Work History
Program Worker
LAs Best
08.2020 - 02.2023
- Supervised activities and events for large groups.
- Provided exceptional support to participants, addressing concerns promptly and effectively resolving issues.
- Collaborated with team members to develop comprehensive program plans and achieve project objectives.
- Assisted youth with special conditions to meet basic needs.
- Increased participant engagement through the development of innovative activities and events.
- Created safe and positive environment that was conducive to learning and entertaining activities.
Receptionist Clerk
Volkswagen
01.2019 - 08.2019
- Answered incoming office calls over multi-line system and answered questions, took messages, or transferred to desired extensions
- Updated and managed digital and physical office records for team of 7
- Used clerical abilities to support needs of office staff and back up administrative team members
- Accepted incoming mail and packages and routed to appropriate staff
- Picked up, organized, and wiped down reception regularly to keep area professional and clean
- Added daily tracking details to Microsoft Excel spreadsheets and produced regular reports
- Answered telephone calls to provide information, take messages and set up appointments
- Wrote and distributed professional, error-free correspondence such as internal memos, email responses and professional letters
Crew Member
McDonald's
09.2014 - 09.2016
- Completed customer orders by packaging or traying the prepared food with utensils, napkins and condiments
- Maintained inventory of napkins, utensils, and other consumable supplies for easy access
- Assisted new team members with responsibilities through effective training, on-going mentoring, and hands-on support
- Cross-trained on all stations to fill in where needed and maintain strong service levels
- Maintained steady work pace to deliver hot, fresh, and delicious meals
- Operated Point of Sale system accurately to process transactions and account for all money
- Took orders and processed payments for dine-in, carry-out and drive-thru customers
Education
Highschool -
Benjamin Franklin Highschool
Los Angeles, CaSkills
- Leadership skills
- Organizational skills
- Active listening
- Problem-solving
- Verbal communication
- Safety procedures
- Activities supervision
- Attendance recordkeeping
- Recreation activities planning
- Material and supply coordination
Timeline
Program Worker
LAs Best
08.2020 - 02.2023
Receptionist Clerk
Volkswagen
01.2019 - 08.2019
Crew Member
McDonald's
09.2014 - 09.2016
Highschool -
Benjamin Franklin Highschool
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