Karen Bahena
Anaheim,CA
Summary
Dynamic administrative professional with a proven track record at Majeih Apparel Inc., excelling in customer service and office administration. Bilingual in Spanish, I effectively manage documentation and scheduling while fostering strong relationships. Recognized for streamlining processes and enhancing organizational efficiency, I am a dedicated problem solver committed to delivering exceptional results.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Majeih Apparel Inc.
12.2024 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Instructional Aide
Maxim Healthcare
04.2023 - 12.2024
- Provided support during classes, group lessons, and classroom activities.
- Provided one-on-one support for students needing additional assistance, improving their understanding of course material.
- Contributed to a positive classroom environment by establishing rapport with students and addressing individual needs.
- Prepared supplementary materials for diverse learners, helping accommodate varying learning styles and abilities within the classroom.
- Assisted in monitoring student progress, providing feedback to teachers for assessment and improvement strategies.
- Supported student learning objectives through personalized and small group assistance.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Promoted a culture of inclusivity within the classroom, ensuring all students felt supported and valued during instruction.
- Collaborated with instructional team members to create a cohesive educational experience for all students.
- Enhanced student engagement by incorporating hands-on activities and interactive learning tools into lessons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Server
Vivante on the Coast
11.2022 - 04.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Cashier
Jack in the Box
05.2021 - 11.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
High School Diploma -
Magnolia High School
2450 W Ball Rd, Anaheim, CA 9280405.2020
Skills
- Customer service
- Computer skills
- Office administration
- Strong problem solver
- Documentation and recordkeeping
- Scheduling
- Excel spreadsheets
- Invoice processing
- Bilingual in Spanish
- Organization skills
- Time management
- Telephone skills
Languages
Spanish
Full Professional
Timeline
Administrative Assistant
Majeih Apparel Inc.
12.2024 - Current
Instructional Aide
Maxim Healthcare
04.2023 - 12.2024
Server
Vivante on the Coast
11.2022 - 04.2023
Cashier
Jack in the Box
05.2021 - 11.2022
High School Diploma -
Magnolia High School
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