Karen Appau
Toronto,ON
Summary
I am a reliable and highly motivated individual. I work well as a team player and relate well with colleagues. Always ready to assist where my help is required. I have a meticulous approach to work as I strive to complete work within a given time. I have an enormous appetite for challenges and perform effectively to the best of my ability. I am confident that my strength and enthusiasm will definitely complete your company’s value and objectives.
Overview
18
18
years of professional experience
Work History
Branch Service Supervisor
OmniBsic Bank Ghana
02.2021 - 12.2023
- Staff management and development
- Banking Operations
- Customer care and relationship Management
- Business planning and development
- Compliance and Risk Management
- Compliance, Security and Controls
- Operational Efficiency and Effectiveness
- Logistics, Facilities and Cost Management
- Reporting.
Back Officer
OmniBsic Bank Ghana
11.2017 - 01.2021
- In charge of all inward and outward cheques
- Liaised with the Clearing Department concerning cheque transactions
- Management of all Call Account transactions
- Booking of Investment Products (Fixed deposit) transactions
- Purchases of foreign currencies for wire transfers.
Teller
OmniBsic Bank Ghana
05.2012 - 09.2017
- Funds mobilization and disbursement (Receive and pay cash to customers after proper scrutiny of deposit slips and withdrawal forms)
- Data entry of customer’s transaction on a daily basis
- Keeping records and filing of documents
- Balance currency and coin with vouchers at the end of shifts
- Cross-selling of the organization products and services to customers.
Assistant Schedule Officer
Ghana Revenue Authority
11.2007 - 08.2008
- Preparing the cash position of companies
- Raising assessment on both companies and self-employed taxpayers
- Preparing delinquent accounts for defaulting companies’ subsequent retrieval of tax
- Filling and keeping records of companies or taxpayers fees and payment.
Sales Agent
SUD TELECOMS 3000
06.2006 - 11.2007
- Marketing and distribution of company’s products
- Handling customers' concerns
- Stock taking and general sales task
- Selling and training customers.
Education
Business Administration(Post Graduate) -
York University Keele Campus Ontario
01.2024
Banking and Finance (Bsc) -
Central University College, Accra
05.2011
Marketing (Diploma) -
Institute of Business Management and Journalism
05.2007
Skills
- Team building
- Interpersonal Skills
- Good communication skills(Oral and Written)
- Ability to work under pressure to achieve deadlines
- Attention to details
- Reason and Analytical Skills
- Supervisory Skills
- Use of Banking applications
- Strong experience in banking operations
- Microsoft Excel
- Microsoft Word
- Power Point
Timeline
Branch Service Supervisor
OmniBsic Bank Ghana
02.2021 - 12.2023
Back Officer
OmniBsic Bank Ghana
11.2017 - 01.2021
Teller
OmniBsic Bank Ghana
05.2012 - 09.2017
Assistant Schedule Officer
Ghana Revenue Authority
11.2007 - 08.2008
Sales Agent
SUD TELECOMS 3000
06.2006 - 11.2007
Business Administration(Post Graduate) -
York University Keele Campus Ontario
Banking and Finance (Bsc) -
Central University College, Accra
Marketing (Diploma) -
Institute of Business Management and Journalism
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