Karen Alvarez Viramontes
Bay point
Summary
Leveraged strong communication, multitasking, organizational, and teamwork skills to enhance customer satisfaction in fast-paced healthcare settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Leader
Mr.Pickles
05.2022 - 12.2025
- Facilitated effective communication and provided customer service support.
- Assisted teams in multitasking, collaboration, and resolving conflicts.
- Adapted quickly and effectively in a high-energy environment.
- Followed safety protocols for food handling.
- Managed multiple tasks in a dynamic setting.
- Operated efficiently under time constraints.
- Led team initiatives by training new staff and managing store key access.
CNA
Shadelands Post Acute
08.2025 - Current
- Provided vital support to residents in daily activities.
- Assisted residents with personal care, including bathing, feeding, mobility, toileting, and bowel management.
- Prepared beds in occupied rooms for resident comfort.
- Monitored and documented vital signs accurately.
- Facilitated safe patient transfers.
- Operated medical equipment with a focus on patient safety.
- Collaborated effectively with nursing staff to enhance resident care.
- Maintained respectful communication to uphold resident dignity.
- Supervised care routines, ensuring consistency and quality.
Team Member
Noah's Bagels
01.2026 - Current
- Provided exceptional customer service in fast-paced environment, enhancing overall guest satisfaction.
- Prepared and served high-quality bagels and beverages, ensuring consistency in product presentation.
- Maintained cleanliness and organization of workstations, adhering to food safety standards.
- Collaborated with team members to efficiently manage inventory and stock levels during peak hours.
- Streamlined order-taking process, reducing wait times for customers during busy shifts.
Education
High School -
Clayton Valley Charter High School
Concord2022
Associate of Science - Nursing major
Diablo Valley College
Pleasant Hill05.2026
Certified Nursing Assistant -
Qual-Ed Nursing academy
Suisun city2025
Skills
- Customer Service & Front Desk Support
- Multitasking in Fast-Paced Environments
- Communication & Professional Etiquette
- Team Leadership & Training
- Time Management & Organization
- Cash Handling & Order Accuracy
- Patient Care & Resident Support
- Food Safety & Sanitation
Certification
- CNA certified
- CPR and First aid certified
- BLS certified
- California food handler certification
- Servsafe certificación
LANGUAGES
English
Spanish
ASL (in progress)
Timeline
Team Member
Noah's Bagels
01.2026 - Current
CNA
Shadelands Post Acute
08.2025 - Current
Team Leader
Mr.Pickles
05.2022 - 12.2025
High School -
Clayton Valley Charter High School
Associate of Science - Nursing major
Diablo Valley College
Certified Nursing Assistant -
Qual-Ed Nursing academy