Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karen Alvarez

Los Angeles,CA

Summary

Dynamic Operations Supervisor at Reveleer with a proven track record in enhancing team productivity through effective training and performance monitoring. Skilled in data analysis and task delegation, I foster collaboration across teams to drive innovative solutions, ensuring compliance and operational excellence. Committed to achieving high-quality outcomes in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Operations Supervisor

Reveleer
01.2016 - 05.2021
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
  • Collaborated with cross-functional teams to develop innovative solutions for improving overall business performance.

Research Assistant

Proove Biosciences
01.2015 - 02.2016
  • Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
  • Organized research materials, maintaining a well-ordered workspace conducive to productivity.
  • Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
  • Managed research databases with utmost diligence, ensuring data integrity and security.
  • Conducted extensive literature reviews to support ongoing research projects, significantly expanding team's knowledge base.
  • Analyzed complex data sets to uncover critical insights, driving direction of research projects.

Back Office Medical Assistant

De La Peña Eye Clinic
04.2013 - 01.2015
  • Fostered strong relationships with patients and their families by providing compassionate support and answering questions about medical care.
  • Ensured compliance with HIPAA regulations through meticulous handling of sensitive patient information.
  • Assisted physicians with medical procedures, ensuring high-quality patient care and safety.
  • Prepared examination rooms for patients, maintaining a clean and organized environment for optimal care delivery.
  • Placed laboratory tests and scan results in EMR for provider review.
  • Assisted office manager with tracking inventory and restocking examination rooms and stations.
  • Created new patient charts and scanned documentation before and after appointments into EHR system.
  • Ordered prescription refills on behalf of existing office patients.
  • Assisted providers with patient procedures such as VF, OCT, HRT tests; FA and Fundus photos; TA examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Education

Medical Assistant -

Glendale Career College
Glendale, CA
2012

High School Diploma -

Verdugo Hills High School
Tujunga, CA
2007

Skills

  • Operations management
  • Performance monitoring
  • Task delegation
  • Staff supervision
  • Team Training
  • Healthcare Documentation
  • Analytical Skills
  • Data Organization

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Operations Supervisor

Reveleer
01.2016 - 05.2021

Research Assistant

Proove Biosciences
01.2015 - 02.2016

Back Office Medical Assistant

De La Peña Eye Clinic
04.2013 - 01.2015

Medical Assistant -

Glendale Career College

High School Diploma -

Verdugo Hills High School

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Karen Alvarez