Summary
Overview
Work History
Education
Skills
Languages
Timeline
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KAREM FERRER

Van Nuys,CA

Summary

To work in a challenging, dynamic environment and to keep value adding for the organization which I will serve and represent myself to contribute to the best of my abilities.

Developed skills in tenant relations and property operations within fast-paced, customer-focused environment. Skilled in coordinating maintenance, handling administrative tasks, and resolving conflicts efficiently. Looking to transition these skills into new field to drive positive outcomes and streamline processes.

Overview

18
18
years of professional experience

Work History

Sales Associate

Lululemon Athletica
11.2021 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Property Manager

L.A. Apartments
09.2015 - Current
  • Accomplish financial objectives by collecting rents
  • Contacts with tenants by negotiating leases; collecting security deposits
  • Maintaining property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs
  • Accomplish organization goals by accepting ownership for new and different request; exploring opportunities to add value to job
  • Attracting tenants by advertising vacancies; obtaining referrals from current tenants; explaining advantages of location and services, showing units

Sales associate

Kings Beauty Supply
09.2006 - 10.2017
  • Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction
  • Work with customers to determine their needs and then recommend the right product to solve the customer's problem
  • Assist in ensuring that the products presentation area is clean and organized

Education

Computer skills certificate -

Skills

  • Teamwork
  • Problem solving
  • Skilled multi-tasker
  • Continuous Learning
  • Eviction notices
  • Adaptability
  • Self-motivation
  • Tenant relations
  • Exceptional oral and written communication skills
  • Leasing and sales
  • Property tours and inspections
  • Eviction procedures
  • Administrative support
  • Fair housing mandates
  • Tenant and eviction laws
  • Vendor management
  • Multi-family property management
  • Property management expertise
  • Maintenance coordination
  • Preparing property agreements
  • Adaptable
  • Grounds maintenance
  • Compliance monitoring
  • Property accountability
  • Software utilization
  • Database management

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Lululemon Athletica
11.2021 - Current

Property Manager

L.A. Apartments
09.2015 - Current

Sales associate

Kings Beauty Supply
09.2006 - 10.2017

Computer skills certificate -

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KAREM FERRER