KARELY VALDEZ
Modesto
Summary
Business development professional prepared to drive significant growth and impact through strategic planning and relationship building. Expertise in identifying market opportunities, managing client relationships, and developing innovative solutions. Strong focus on team collaboration and achieving results, consistently adapting to changing needs. Known for exceptional communication, problema solving and communicating.
Overview
5
5
years of professional experience
Work History
Business Development Coordinator
Valley BMW
12.2023 - Current
- Collaborated with cross-functional teams to develop innovative strategies for business growth.
- Managed a portfolio of existing clients, consistently exceeding sales targets and maintaining high levels of client satisfaction.
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Following up with service leads, scheduling appointments, and answering phone calls in the service department/ directing them.
- Monitored competitor activities closely, identifying gaps in the market that could be leveraged for further growth opportunities.
Service Advisor Float/ Greeter
Jeep Chrysler Dodge Ram
04.2022 - 09.2023
- Enhanced customer satisfaction by swiftly addressing inquiries and resolving issues.
- Greet and check in customers upon arrival.
- Write up customer invoices/ repairs
- Coordinated repair schedules to ensure timely service delivery and client satisfaction.
- Improved service efficiency with meticulous appointment management and follow-ups.
- Resolved complex customer concerns, enhancing overall experience.
- Supported team efforts by coordinating with parts department to ensure availability of required components.
- Strengthened client relationships with personalized follow-up calls post-service.
- Assisted customers in understanding warranty and insurance claims related to vehicle repairs.
Server
Buffalo Wild Wings
02.2020 - Current
- I provide every guest with great service and try to find a connection with each table
- I am responsible for handling all cash and card transactions and taking guests beverage and food order as well as running the food
- I also try and help out if there is no host up front with takeout
Education
High School Diploma -
Enochs High School
Modesto, CA05.2020
Skills
- Fast Learner
- Bilingual
- Friendly
- Reliable
Timeline
Business Development Coordinator
Valley BMW
12.2023 - Current
Service Advisor Float/ Greeter
Jeep Chrysler Dodge Ram
04.2022 - 09.2023
Server
Buffalo Wild Wings
02.2020 - Current
High School Diploma -
Enochs High School
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