Karel Diamond
Dartmouth,NS
Summary
Dedicated and results-oriented Store Team Leader/Cashier with a passion for fostering positive customer experiences and building lasting connections. Possessing a proven track record of nurturing a collaborative team environment while ensuring operational excellence through meticulous organization and attention to detail. Skilled in leveraging interpersonal communication to enhance customer satisfaction and loyalty. Committed to driving sales growth and exceeding performance targets through effective leadership and strategic problem-solving.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Leonidas Team Leader
Joel Diamond
04.2020 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Education
High School Diploma -
École Secondaire Mosaïque
Dartmouth, NS06.2024
Skills
- Customer Service
- Cleanliness
- Professional Appearance
- Food safety understanding
- Guest Relations Management
- Patience and Empathy
- Cash Handling
- Reliability and punctuality
- Customer Relations
- Written and verbal communication
Languages
English
Native or Bilingual
French
Native or Bilingual
Certification
- Bloodborne pathogens certificate
- WHMIS certificate
- Food Safety certificate
Timeline
Leonidas Team Leader
Joel Diamond
04.2020 - Current
High School Diploma -
École Secondaire Mosaïque
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