Karekezi Parfaite IKIREZI
Ottawa,ON
Summary
Highly skilled and versatile professional with a solid background in business management and computing science, combining expertise in sales, marketing, customer service, and managerial roles. With a passion for technology and programming languages, bringing a unique blend of technical knowledge and business acumen to drive organizational success.
Overview
7
7
years of professional experience
Work History
Manager, Sales and Customer Support
Ottawa Boat Cruise
01.2021 - Current
- Engaged with customers to effectively build rapport and lasting relationships.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
Digital Marketing Intern
Global Commerce Media(GCM)
05.2023 - 08.2023
- Performed market analysis and researched latest trends.
- Prepared weekly updates and reports to track growth and success rates of marketing campaigns.
- Assisted marketing coordinators and graphic designers with website copywriting and proofing.
- Prepared persuasive sales and marketing presentation materials to engage clients.
Resident Assistant
University of Alberta
08.2021 - 05.2022
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
- Mediated conflict resolution with roommates and other residence hall members to promote peace, order and positive relationships.
- Among many more
Assistant
TM auditors & consulting ltd
12.2019 - 07.2020
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Organized resources, records and personnel to accomplish aggressive targets.
- Offered technical support and troubleshot issues to enhance office productivity.
Intern, Customer services and receptionist
GICUMBI SUPPLIERS
12.2016 - 11.2019
- Analyzed problems and worked with teams to develop solutions.
- Facilitated successful completion of projects from concept to launch.
- Confirmed appointments, communicated with clients, updated client records and coordinated with suppliers.
- Aided with forecast and spending analysis, inventory control, project management, or developing cost-saving measures
Education
Bachelor of Arts - Business Management And Computing Science
University of Alberta
Edmonton, AB07.2024
Skills
- User-friendly of Internet
- Microsoft Word, Excel, SPSS, PowerPoint
- Programming languages (C, Python, HTML/CSS, and JAVA)
- Financial and managerial accounting
- Interpersonal Relationship Building
- Market Analysis
- Marketing
- Preparations of offers and presentations
Accomplishments
- Team member of Afro-cycle, a startup that competed at Hult Prize 2023 New York Summit
- Successfully completed a Business Plan Development topic in Harvard ManageMentor.
Timeline
Digital Marketing Intern
Global Commerce Media(GCM)
05.2023 - 08.2023
Resident Assistant
University of Alberta
08.2021 - 05.2022
Manager, Sales and Customer Support
Ottawa Boat Cruise
01.2021 - Current
Assistant
TM auditors & consulting ltd
12.2019 - 07.2020
Intern, Customer services and receptionist
GICUMBI SUPPLIERS
12.2016 - 11.2019
Bachelor of Arts - Business Management And Computing Science
University of Alberta
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