Kareena Kareena
Edmonton,AB
Summary
Focused student with knowledge of customer service, data entry and records management. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as detail-oriented by my peers, I can be relied upon to help your company achieve its goals.
Overview
2
2
years of professional experience
Work History
Tim Hortons
Front Desk Position
09.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
COSMIC PIZZA
Customer Service Represenative
06.2022 - 08.2023
- Addressed customers courteously using suitable methods and problem-solving skills.
- Maintained logs and documentation to detail key information regarding incoming and outgoing calls.
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships
- Responded to telephone inquiries and complaints following standard operating procedures.
- Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts
- Analyzed and collected customer information to prepare product or service reports.
- Made appropriate account corrections to resolve customer problems.
Education
Relevant Coursework Business Economics Accounting -
NorQuest College
Downtown BUSINESS ADMINISTRATION - BUSINESS CANDIDATE
Norquest College
Edmonton, ABSkills
- Responding To Difficult Customers Upbeat And Positive Personality Customer Data Confidentiality
- Understanding Customer Needs Building Customer Trust And Loyalty Order And Refund Processing
Timeline
Tim Hortons
Front Desk Position
09.2022 - Current
COSMIC PIZZA
Customer Service Represenative
06.2022 - 08.2023
Relevant Coursework Business Economics Accounting -
NorQuest College
BUSINESS ADMINISTRATION - BUSINESS CANDIDATE
Norquest College
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