Kardokh Ashtab
Kitchener,Canada
Summary
Enthusiastic and dependable team player with strong customer service skills and experience in fast-paced environments. Excellent communicator with a positive attitude and a proven ability to multi-task under pressure.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Walmart Canada
Kitchener, ON
07.2020 - 09.2023
- Resolved customer concerns quickly, resulting in improved satisfaction and loyalty.
- Managed self-checkout area and trained new associates on POS system procedures.
- Maintained clean, organized displays and assisted in inventory restocking.
Education
Advanced Diploma - Financial Planning
Conestoga College
Kitchener, ON04-2026
Ontario Secondary School Diploma -
Cameron Heights Collegiate Institute
Kitchener, ON06.2021
Skills
- Communication
- Critical Thinking
- Customer Service
- Judgment and Decision Making
- Time Management
- Calm Under Pressure
- Microsoft Office, POS Systems
- Foreign Language
Volunteer Experience
- Worth A Second Look, Retail Sales Assistant, Kitchener, ON, 2025-06
- Assisted customers with locating items and provided friendly, helpful service.
- Organized and restocked merchandise maintaining a clean and orderly store.
- Processed donations by sorting, pricing, and preparing items for display.
- Cameron Heights Collegiate Institute, Jr Boys Soccer Manager, Kitchener, ON, 2019-09, 2019-10
- Demonstrated leadership and organizational skills in supporting the team’s operations.
- Helped promote responsibility and teamwork among student athletes.
Certification
- June 2021 | Honor Roll Grade 12 with a 91% average
- June 2019 | International Baccalaureate Program Grade 9 and 10 Credits
- November 2017 | Level A CPR
Timeline
Customer Service Associate
Walmart Canada
07.2020 - 09.2023
Advanced Diploma - Financial Planning
Conestoga College
Ontario Secondary School Diploma -
Cameron Heights Collegiate Institute
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