Simranjit Kaur
Surrey
Summary
Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.
Overview
6
6
years of professional experience
Work History
Culinary Supervisor
Moxie's Grill & Bar
10.2023 - Current
- Streamlined kitchen operations for increased efficiency by implementing effective inventory management systems.
- Collaborated with the executive chef to create unique daily specials that consistently sold out.
- Mentored junior chefs to enhance their culinary skills, resulting in a more productive team environment.
- Evaluated and adjusted staff performance through regular feedback sessions, leading to increased productivity and job satisfaction.
- Established day's priorities and delegated tasks, taking into account daily events, business levels and forecasts.
Retail Sales Associate
OSL Retail Services
05.2023 - 09.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
Line Cook/Prep Cook
Moose Mulligan
03.2023 - 09.2023
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and seeding vegetables.
- Maintained a clean and sanitary work area by adhering to all safety standards.
- Assembled food orders according to recipes and instructions provided by chefs or supervisors.
- Followed proper food handling methods as outlined by health department guidelines.
- Monitored product freshness and rotation of ingredients to ensure quality standards were met.
- Stocked kitchen with necessary supplies, including food items, utensils, equipment and cleaning products.
Babysitter
Volunteered
02.2023 - 08.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Team Lead
SkipTheDishes Restaurant Services
01.2023 - 08.2023
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Trained new staff in relevant processes and procedures.
- Ensured compliance with company policies and procedures throughout the team.
Sales Associate
7-Eleven
02.2023 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Operational Specialist
SkipTheDishes Restaurant Services
02.2021 - 12.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
Food and Beverage Attendant
Red Lobster
03.2022 - 09.2022
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Greeted and seated guests to provide friendly and welcoming experience.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
Food Service Team Member
Dairy Queen
04.2021 - 08.2021
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples, and response to particular requests.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Distributed food during busy peak periods to drive customer satisfaction.
- Made food according to standard recipes with requested changes for customer satisfaction.
Line Cook
Ruth Chris Steakhouse
10.2019 - 03.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Checked food temperature regularly to verify proper cooking and safety.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
Bartender
Antica Pizzeria & Ristorante
04.2019 - 03.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Certificate - Early Childhood Educator Assistant
Coastal College of BC
Vancouver, BC07.2023
Diploma - Culinary Management
Niagara College
Niagara-on-the-Lake, ON04.2020
Skills
- Technical and Support Services
- Task Delegation
- Calculations and Measurements
- Production Worksheets
- Timely Food Delivery
- Attentive to Detail
- Servsafe Certified
- Oversee Kitchen Staff
- Production Monitoring
- Food pairings
- Cooking methods
- Patience and empathy
- Time management
- Strong work ethic
- Problem-solving
Languages
English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Full Professional
Timeline
Culinary Supervisor
Moxie's Grill & Bar
10.2023 - Current
Retail Sales Associate
OSL Retail Services
05.2023 - 09.2023
Line Cook/Prep Cook
Moose Mulligan
03.2023 - 09.2023
Babysitter
Volunteered
02.2023 - 08.2023
Sales Associate
7-Eleven
02.2023 - 07.2023
Team Lead
SkipTheDishes Restaurant Services
01.2023 - 08.2023
Food and Beverage Attendant
Red Lobster
03.2022 - 09.2022
Food Service Team Member
Dairy Queen
04.2021 - 08.2021
Operational Specialist
SkipTheDishes Restaurant Services
02.2021 - 12.2022
Line Cook
Ruth Chris Steakhouse
10.2019 - 03.2020
Bartender
Antica Pizzeria & Ristorante
04.2019 - 03.2020
Certificate - Early Childhood Educator Assistant
Coastal College of BC
Diploma - Culinary Management
Niagara College
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